CX Expert talks

CX Expert talks on AI and automation that guide you to reimagine customer services operations and scale with confidence.

CX & AI

How AI is reshaping Customer Service Operations

George Cox, Senior Consultant at redk

CX & AI

Zendesk AI: Maximising agent productivity and satisfaction

Alberto Becerra & George Cox

LEARN WITH REDK

3-Part Zendesk AI OnDemand Series

A structured learning journey to master Zendesk AI from foundation to future-proofing.

Getting Started with Zendesk AI: Quick Wins for Smarter Support

Low-effort AI, real results: start transforming support without complex projects.

Watch On Demand

Autonomous Service: The Next Generation of AI capabilities in Zendesk

From assistance to action: how autonomous AI is reshaping customer service.

Watch On Demand

AI Agents – Zendesk intelligent assistants in action

A step-by-step guide to implementing AI and AI Agents in Zendesk

Watch On Demand