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Seamless Technology Integrations

As a specialist in AI, Automation, CX, and CRM, our unique blend of deep technical expertise, strategic consulting, and a proven agile methodology ensures we deliver solutions that not only meet but exceed your expectations.

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Growing Together

Tailored CRM Solution for Rotowash

Rotowash, a global leader in floor cleaning machines, partnered with redk to replace outdated manual systems with a fully integrated CRM. The result: a dramatic increase in operational efficiency, customer service, and financial performance –including a 700% boost in cash flow and a 500% rise in EBITDA.

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Trusted by leading brands

Problem
we solving

As AI Specialists, we are at the cutting edge of delivering AI-driven solutions for CX Projects, enabling companies to stay ahead of the competition and consistently deliver on customer expectations.

Loren Ipsum Dolor
Loren Ipsum Dolor
Loren Ipsum Dolor
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Secure Your Future, Build Robust Cloud Foundations

We partner with leading CRM platforms to deliver robust and customized solutions that align with your strategic objectives:

Technology Strategy & Architecture Consulting

It’s time to go beyond the customer service excellence standard. Automate those tedious processes, answer all customer queries, utilise customer feedback mechanisms and build a centralised data structure to boost productivity. Deliver customer excellence with an efficient strategy.

Compliance & Security Audits

Work smarter, not harder. Embrace the power of AI and let service automation take the lead in achieving customer service excellence. Reduce friction, respond directly to customers with meaningful interactions, and treat customers as individuals with quick, personalised responses.

Platform Governance Frameworks

Be where your customers want you to be. Create an innovative omnichannel strategy that helps you deliver digital customer experience solutions on every channel. No more limitations, just seamless support. That’s what exceptional service is all about.

Scalable CRM Architecture

Get to know your customer needs inside out. With a complete view and consolidated insights, you can pinpoint urgent problems and improve customer interactions one step at a time. Continuous improvement will help you surpass ‘good customer service’ and work towards a customer centric culture.

CRM Integrations

Get to know your customer needs inside out. With a complete view and consolidated insights, you can pinpoint urgent problems and improve customer interactions one step at a time. Continuous improvement will help you surpass ‘good customer service’ and work towards a customer centric culture.

Secure API Integrations & Middleware

Get to know your customer needs inside out. With a complete view and consolidated insights, you can pinpoint urgent problems and improve customer interactions one step at a time. Continuous improvement will help you surpass ‘good customer service’ and work towards a customer centric culture.

Private Cloud Deployments & PaaS Hosting Support

Get to know your customer needs inside out. With a complete view and consolidated insights, you can pinpoint urgent problems and improve customer interactions one step at a time. Continuous improvement will help you surpass ‘good customer service’ and work towards a customer centric culture.

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Our Methodology

The most powerful CRM technology combined with your industry expertise and redk’s 15 years of experience = a winning team!

Experience the redk difference
Our methodology aligns strategy with technology to produce a robust CRM framework that drives organisational change in your company.
Strategic Consulting
We align closely with your leadership to ensure technology supports your business vision and delivers meaningful, measurable value at every level.
Operational Design
We design agile operations that streamline processes, boost productivity, and accelerate transformation through technology and efficiency-driven practices.
Functional Implementation
We help your teams embrace change by aligning people and operations with technology to ensure effective adoption and long-term transformation.
Technical Support
With redk, you gain a long-term partner offering expert support to keep your technology running smoothly and your business moving forward with confidence.

Discover how we can help

Partner with redk and leverage our deep expertise, proven methodologies, and cutting-edge solutions to drive your digital transformation journey.

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