OUR DIGITAL CAPABILITIES

Deliver business results with the right technology and a trusted partner with a robust methodology.

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With redk as your trusted Salesforce partner, you will make the most out of this powerful technology and achieve the growth you are looking for.

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Everything you need to manage the customer life cycle efficiently and tailored to your business.

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Zendesk helps you focus on engagement, so you can be the company your customers want you to be!

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Experience the game-changing impact of AI-powered automation, driving cost-effective resolutions for your business online. Not only does it deliver a modern and seamless customer experience, but it can also empower people in your team.

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At redk, we're proud to be a channel partner for monday.com. We offer implementation support so you get the most out of the platform. From initial consultations to ongoing support, our team is here to assist you every step of the way.

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Leveraging the power of OpenAI into CRM capabilities for customer service

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Partner with redk, the trusted implementation expert of Acoustic CRM, and begin a new era of customer engagement across your site. This innovative technology leverages your data to deliver omnichannel marketing campaigns personalised to your customers.

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CLIENT STORIES

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Learn about the brands that trust redk with their CRM projects

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Trusted by leading brands across the UK and Europe

WHAT OUR CLIENTS SAY

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‘At PromoFarma we aim to turn the entire company into a health platform that helps people manage their own health in a simple and optimised way, using digital products and solutions.’

‘redk was by our side throughout the entire process and beyond, helping us to adapt, meeting our needs, and resolving doubts and problems.’

‘redk helped us design and define the customer lifecycle by implementing a CRM-based solution that covered the defined processes and structured all the data around these processes.’

‘redk has true professionals who have accompanied and guided us at all times.’

’The expertise of redk as a business has helped them to get the best out of us and to drive a successful project and transformation’

‘The team at redk reminded us that CRM isn’t just about being more efficient. It’s about serving our customers better'

“redk truly helps us overcome all the hurdles of such a complex project, their value was shown through best practices recommendations and quality technical work”

“redk was able to understand the business constraints and the technical challenges. They worked closely with our team to put together a solid roadmap to deliver short term, which has added up to a robust CRM solution overtime.”

“Rapid business growth and dynamic competitive environments require innovative and versatile solutions in order to stay competitive and relevant. At redk, we use our proven methodologies to deliver complex digital projects, with speed and quality, to match the speed of your business.”

“Working with redk was a team experience. Their support along the project was key and it never felt like working with an external contractor. In fact, we would always use “we” in all our conversations, considering them as part of our team.”

“The truth is we have a ‘before’ and ‘after’ in Customer Services. Day to day, service agents know much better what they have to do. They have much better visibility of all client-related information in order to do their work better. So they’re happier.”

“Introducing an end-to-end automated process has given us the opportunity to interact with our customers when it matters most. Thanks to redk, we were able to update our CRM solution and succeed in our mission to put our customers first.”

“We chose redk because it understood what we do; and we chose their recommended CRM because it is versatile and flexible enough to adapt to the unique nature of our business.”

“We firmly believe that digital transformation is not an option, but a necessity for the survival of all companies – perhaps even more so in the insurance sector. Insurance companies have traditionally been more conservative in this regard, but are showing good signs of progress“.

"redk clearly understood our complex operational model and was able to build the business processes and automation necessary to be efficient.”

“The digital transformation is a change for the sales team, who are used to using other processes. This requires continuous monitoring to prevent teams from being disconnected and to ensure that the transition to the digital solution provides the desired result.”

GET FURTHER, TOGETHER

Our mission is to create success stories. We are here as your CRM technology and strategy partner to help you reach your business goals, because your success is our success!

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