Automation = Scalability

Automation conversations focus on technology. We approach automation from the capability perspective across people, processes and business functions to ensure your innovation initiatives are implemented for maximum ROI.

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Our Intelligent Automation Services

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Salesforce

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Zendesk

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Ada

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Monday.com

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SugarCRM

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Acoustic

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Klint GPT

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Intelligent Automation

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Telephony Integration

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Optimise performance, improve ROI

The promise of AI is now within reach. We approach AI implementation holistically, considering people, processes, and business functions. Our expertise in customer experience enables your team to provide 24/7 service using automation bots and natural language processing.
AI chatbots revolutionise sales by streamlining the selection process, improving customer satisfaction and reducing errors. Intelligent automation (IA) transforms operations in the back office, organising data and streamlining tasks. Generative AI empowers marketing efforts, automating campaigns and personalising communication. Our comprehensive solutions cover intelligent automation, robotic process automation and much more.

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Trusted by leading brands across the UK and Europe

Guiding you through Intelligent Automation solutions

At redk, we have a dedicated team of intelligent automation experts ready to support you throughout your digital transformation journey. Whether it’s automating repetitive tasks or overhauling business processes with new cognitive technologies, we are your trusted consultant every step of the way.
We have a specialist team of experts with in-depth knowledge and expertise for each of our technology partners. They will implement your CRM system seamlessly and provide comprehensive training to your existing workforce, ensuring they can effectively leverage the system’s capabilities in complex tasks. Our experts are there to guide your team, advising where human intervention is necessary when using software robots.

We understand the intricacies of your CRM solution and are committed to driving digital success across your business operations. Let us be your guiding force in embracing automation and achieving efficiency in your business process management.

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METHODOLOGY

The most powerful CRM technology combined with
your industry expertise and redk’s
15 years of experience = a winning team!

Experience the redk difference

Our methodology aligns strategy with technology to produce a robust CRM framework that drives organisational change in your company.

Strategic Consulting

We dive headfirst into your business. We collaborate with your executive team to gain a deep understanding of how technology should align with the business vision and deliver its intended value.

Operational Design

At redk, we are masters of operational design. We streamline processes, boost productivity, and drive peak performance. With cutting-edge technology and agile practices, we take a dynamic approach that drives efficiency and accelerates your transformation journey.

Functional Implementation

Technology alone is not enough to drive transformation. It’s the people who drive change. We guide you through managing organisational and operational change, ensuring your teams are ready to embrace the new solutions and drive adoption for maximum impact.

Technical Support

We don’t just implement and leave you hanging. With redk, you have a dedicated partner providing comprehensive technical support. We’re here to ensure that your technology solutions continue to run smoothly, keeping your business on track and empowering you for ongoing success.

We are a certified partner of the best
Intelligent Automation solutions

CLIENT STORIES

Get further together!
Our client testimonials are the best place to read about our work in the industry.

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Cover image - Cortech

The CRM transformation integrated each stage of the sales process on a single platform, making it possible for Cortech Developments to fully automate their cycle.

Tech

Cortech Developments

Cover image - Insud

Chemo Group required a one-stop data source that would catalogue all data sources and standardise processes in one system

Pharmaceuticals

Insud Pharma (Chemo Group)

Cover image - PSN

Creating a competitive advantage through a robust digital strategy that is fully aligned with the business.

CRM for Financial Services

Grupo PSN

Cover image - havas

redk implemented best-in-class technology to assist the standardisation of workflows and processes, which enabled Havas Media Group to increase overall visibility of data and insights while saving hundreds of man-hours

Media

Havas Media Group

Cover image - fedrigoni

Driving operational efficiency in sales operations and marketing.

Manufacturing and Distribution

Arconvert (Fedrigoni Self-Adhesives)

Cover image - bolttech

Achieving competitive advantage by implementing CX technology in the context of a CRM transformation plan

CRM for Financial Services

I-surance (Part of bolttech)

Cover image - Balearia (2)

Transforming CX in a highly complex business. Baleària emerges as leader in transportation thanks to omnichannel CX strategy.

Travel and Hospitality

Baleària

Cover image - Inspired (1)

redk took charge of the complex engineering issues while the internal team managed organisational change, training and the definition of the functional scope for the development backlog.

Energy

Inspired PLC

Cover image - Acuris

redk worked closely with the leadership team at Acuris, stakeholders and the technical team to deliver major changes on the CRM digital framework

CRM for Financial Services

Acuris

Cover image - Niftylift

The digital transformation standardised commercial processes and centralised Niftylift’s databases.

Manufacturing and Distribution

Niftylift