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Leveraging the power of OpenAI into CRM capabilities for customer service
Guiding you through the Klint GPT platform
At redk, we’re passionate about delivering long-term advantages through quality solutions. Our team of dedicated KlintGPT consultants are here to guide you through your digital transformation and ensure this innovative application meets your unique business requirements.
Embark on your digital transformation journey with redk by your side.
Engage with customers faster and more efficiently than ever before
By integrating KlintGPT with Zendesk or Salesforce, you can revolutionise your customer service and deliver seamless experiences. This innovative application helps you engage with customers faster and more efficiently than ever before. Leveraging the advanced capabilities of ChatGPT technology, you can swiftly and effectively respond to support tickets.
The prompting model analyses customer requests and generates personalised, relevant responses tailored to their unique needs. This automation enhances productivity, accelerates agent response time, improves customer satisfaction, and optimises support team efficiency by scaling up capacity. Experience the transformative power of KlintGPT in streamlining your customer service operations and elevating the customer experience.
Optimise performance with speed and quality
KlintGPT uses the powerful technology of OpenAI to enhance customer service chatbots. With advanced natural language processing capabilities, KlintGPT accurately understands and interprets customer queries, resulting in personalised and relevant responses that meet individual needs and increase satisfaction. By handling complex queries, KlintGPT reduces the workload on human agents, improving efficiency and response times.
Integrating OpenAI technology enables support agents to provide faster and more accurate responses by suggesting suitable replies. This automation increases the capacity to handle more customer inquiries and allows agents to focus on complex or high-priority requests, thereby boosting productivity. Experience the benefits of KlintGPT in automating and improving your customer service operations.
METHODOLOGY
The most powerful CRM technology combined with
your industry expertise and redk’s
15 years of experience = a winning team!
Experience the redk difference
Our methodology aligns strategy with technology to produce a robust CRM framework that drives organisational change in your company.
Strategic Consulting
We dive headfirst into your business. We collaborate with your executive team to gain a deep understanding of how technology should align with the business vision and deliver its intended value.
Operational Design
At redk, we are masters of operational design. We streamline processes, boost productivity, and drive peak performance. With cutting-edge technology and agile practices, we take a dynamic approach that drives efficiency and accelerates your transformation journey.
Functional Implementation
Technology alone is not enough to drive transformation. It’s the people who drive change. We guide you through managing organisational and operational change, ensuring your teams are ready to embrace the new solutions and drive adoption for maximum impact.
Technical Support
We don’t just implement and leave you hanging. With redk, you have a dedicated partner providing comprehensive technical support. We’re here to ensure that your technology solutions continue to run smoothly, keeping your business on track and empowering you for ongoing success.
CLIENT STORIES
The CRM transformation integrated each stage of the sales process on a single platform, making it possible for Cortech Developments to fully automate their cycle.
Tech
Cortech Developments
Chemo Group required a one-stop data source that would catalogue all data sources and standardise processes in one system
Pharmaceuticals
Insud Pharma (Chemo Group)
Creating a competitive advantage through a robust digital strategy that is fully aligned with the business.
CRM for Financial Services
Grupo PSN
redk implemented best-in-class technology to assist the standardisation of workflows and processes, which enabled Havas Media Group to increase overall visibility of data and insights while saving hundreds of man-hours
Media
Havas Media Group
Driving operational efficiency in sales operations and marketing.
Manufacturing and Distribution
Fedrigoni Self-Adhesives
Achieving competitive advantage by implementing CX technology in the context of a CRM transformation plan
CRM for Financial Services
I-surance (Part of bolttech)
Transforming CX in a highly complex business. Baleària emerges as leader in transportation thanks to omnichannel CX strategy.
Travel and Hospitality
Baleària
redk took charge of the complex engineering issues while the internal team managed organisational change, training and the definition of the functional scope for the development backlog.
Energy
Inspired PLC
redk worked closely with the leadership team at Acuris, stakeholders and the technical team to deliver major changes on the CRM digital framework
CRM for Financial Services
Acuris
The digital transformation standardised commercial processes and centralised Niftylift’s databases.
Manufacturing and Distribution
Niftylift
