CRM for manufacturing and distribution
Solve your supply chain problems with a CRM solution that works like a well-oiled machine.
The redk difference
In the fast-paced world of manufacturing and distribution, a powerful CRM solution could be your key to success. With redk’s experience implementing CRM in the manufacturing industry, we understand the unique challenges you may face.
Enhance your forecasting accuracy, gain valuable customer insights, optimise your supply chain, simplify your sales pipeline, and cultivate stronger customer relationships.
Redk has a proven track record of transforming manufacturing companies, providing seamless CRM solutions that drive growth for years to come. Join forces with redk and discover the perfect manufacturing CRM software tailored to your manufacturing needs.
Software Solutions for Manufacturing Firms
IMPROVE FORECASTING
CRM enables manufacturers to make accurate forecasts by analysing customer data, market trends, and customer insights. Say goodbye to guesswork and hello to optimised production planning and inventory management.
GET TO KNOW YOUR CUSTOMER
CRM provides a comprehensive view of existing customers, capturing their preferences, purchase history, and interactions. Armed with this knowledge, manufacturers and sales teams can tailor products, improve customer service, and build long-lasting relationships.
MASTER THE SUPPLY CHAIN
When it comes to supply chain management, visibility is key. From sourcing raw materials to delivering finished products, the entire supply chain is the key to business in the manufacturing sector. Streamlined processes, real-time updates, and improved collaboration ensure a well-oiled supply chain for increased efficiency and reduced costs.
SIMPLIFY THE SALES PIPELINE
A manufacturing CRM system can simplify the sales process by automating workflows, managing leads, and tracking opportunities. Manufacturers can streamline their sales pipeline, accelerate deal closures, and push revenue growth.
BETTER CUSTOMER RELATIONSHIPS
A CRM solution can help manufacturers nurture and strengthen customer relationships, enhancing sales team performance. From personalised communication to timely support, CRM enables proactive engagement, fostering loyalty, and repeat business. Build strong, lasting connections with your customers, and watch your manufacturing business thrive.
Trusted by leading brands across the UK and Europe
METHODOLOGY
The most powerful CRM technology combined with
your industry expertise and redk’s
15 years of experience = a winning team!
Experience the redk difference
Our methodology aligns strategy with technology to produce a robust CRM framework that drives organisational change in your company.
Strategic Consulting
We dive headfirst into your business. We collaborate with your executive team to gain a deep understanding of how technology should align with the business vision and deliver its intended value.
Operational Design
At redk, we are masters of operational design. We streamline processes, boost productivity, and drive peak performance. With cutting-edge technology and agile practices, we take a dynamic approach that drives efficiency and accelerates your transformation journey.
Functional Implementation
Technology alone is not enough to drive transformation. It’s the people who drive change. We guide you through managing organisational and operational change, ensuring your teams are ready to embrace the new solutions and drive adoption for maximum impact.
Technical Support
We don’t just implement and leave you hanging. With redk, you have a dedicated partner providing comprehensive technical support. We’re here to ensure that your technology solutions continue to run smoothly, keeping your business on track and empowering you for ongoing success.
WHAT OUR CLIENTS SAY
‘At PromoFarma we aim to turn the entire company into a health platform that helps people manage their own health in a simple and optimised way, using digital products and solutions.’
Beatriz López
Operations Manager at PromoFarma
‘redk was by our side throughout the entire process and beyond, helping us to adapt, meeting our needs, and resolving doubts and problems.’
Sandra Brion Abuin
Business Development Manager, Marine Instruments
‘redk helped us design and define the customer lifecycle by implementing a CRM-based solution that covered the defined processes and structured all the data around these processes.’
Andrés Rodríguez Morado
Marketing Manager, Marine Instruments
‘redk has true professionals who have accompanied and guided us at all times.’
Inma Costa
Customer Service and Marketing Department - Consum
’The expertise of redk as a business has helped them to get the best out of us and to drive a successful project and transformation’
Faye Williams
Internal Sales Director
‘The team at redk reminded us that CRM isn’t just about being more efficient. It’s about serving our customers better'
Russell Stables
Company Director, 2buy2
“redk was able to understand the business constraints and the technical challenges. They worked closely with our team to put together a solid roadmap to deliver short term, which has added up to a robust CRM solution overtime.”
Marc Talbot
Head of Relationship Management
“Working with redk was a team experience. Their support along the project was key and it never felt like working with an external contractor. In fact, we would always use “we” in all our conversations, considering them as part of our team.”
Maribel Linares
Partnership, Loyalty & CX at Baleària
“The truth is we have a ‘before’ and ‘after’ in Customer Services. Day to day, service agents know much better what they have to do. They have much better visibility of all client-related information in order to do their work better. So they’re happier.”
Anna Witteveen
Head of Product, i-surance
“Introducing an end-to-end automated process has given us the opportunity to interact with our customers when it matters most. Thanks to redk, we were able to update our CRM solution and succeed in our mission to put our customers first.”
Jason Blundell
Cortech Developments
“We chose redk because it understood what we do; and we chose their recommended CRM because it is versatile and flexible enough to adapt to the unique nature of our business.”
Eugenio Gómez Acebo
SVP Global New Business
“We firmly believe that digital transformation is not an option, but a necessity for the survival of all companies – perhaps even more so in the insurance sector. Insurance companies have traditionally been more conservative in this regard, but are showing good signs of progress“.
Cristina García
CEO of Grupo PSN
"redk clearly understood our complex operational model and was able to build the business processes and automation necessary to be efficient.”
Mercedes Sanson
Supply and Project Management Director
“The digital transformation is a change for the sales team, who are used to using other processes. This requires continuous monitoring to prevent teams from being disconnected and to ensure that the transition to the digital solution provides the desired result.”
Fernando Girón
Marketing Director at Arconvert
CLIENT STORIES
A strategy to optimise customer data and operations for 25% annual growth
Manufacturing and Distribution
Marine Instruments
The digital transformation standardised commercial processes and centralised Niftylift’s databases.
Manufacturing and Distribution
Niftylift
Driving operational efficiency in sales operations and marketing.
Manufacturing and Distribution
Fedrigoni Self-Adhesives
EXPERTISE
We create value by creating competitive advantage and partnering with our customer's leaders to define and answer their most strategic business challenges, including digital-driven transformation, customer experience and operational models to drive growth and profitability.
-
Building a CRM Digital Framework
Leverage the power of data with our CRM transformation expertise. We empower brands to become digitally mature and customer-centric, making informed decisions based on quality data.
-
Digital Marketing Automation
Marketing automation is about understanding customer journeys, personas, segmentation, and personalisation. But above all, it’s about data.
-
Sales Funnel Optimisation
Say hello to a streamlined powerhouse that captures every opportunity and propels your revenue. Deliver business results with the right technology and a trusted partner with a robust methodology.
-
Customer Service Excellence
Want to stand out from the crowd? Embrace the omnichannel approach. Be there for your customers whenever and however they want to connect with you.
-
Intelligent Automation
Intelligent automation: where tech meets human ingenuity. Elevate your team’s productivity with the power of AI, machine learning, and robotic process automation.
