OUR INSIGHTS

Transformative thinking, provocative insights and competitive relevance.

Blog

Hideki E. Hashimura | August 7, 2023

Empowering Transformation: How TIME Investments Revolutionised Its Data Strategy and CRM Technology with redk

Featured image - TIMES

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Blog

Hideki E. Hashimura |

Empowering Transformation: How TIME Investments Revolutionised Its Data Strategy and CRM Technology with redk

Featured image - TIMES
  • Salesforce
  • Data Strategy
  • CRM for Financial Services
Blog

Hideki E. Hashimura | July 31, 2023

Five Common Mistakes When Using Salesforce Pardot

Five Common Mistakes When Using Salesforce Pardot
  • Salesforce
  • Marketing Cloud Account Engagement powered by Pardot
  • Digital Marketing Automation
Blog

Hideki E. Hashimura | July 24, 2023

How to Enhance Financial Services Customer Experiences

How to Enhance Financial Services Customer Experiences
  • Salesforce
  • Customer Service Excellence
  • CRM for Financial Services
Blog

Hideki E. Hashimura | July 17, 2023

Three Key Marketing Data Strategy Fails and Best Practices to Look Out For

Three Key Marketing Data Strategy Fails and Best Practices to Look Out For
  • Digital Marketing Automation
  • Data Strategy
Blog

Hideki E. Hashimura | July 3, 2023

Preparing Customer Service Teams for AI and Automation: Insights from redkLIVE Podcast

Preparing Customer Service Teams for AI and Automation: Insights from redkLIVE Podcast
  • Ada
  • Intelligent Automation
  • Data Strategy
Blog

Hideki E. Hashimura | June 26, 2023

The Future of Customer Service: Implanting Generative AI into Customer Service Teams

The Future of Customer Service: Implanting Generative AI into Customer Service Teams
  • Ada
  • Customer Service Excellence