CRM for Tech
Make things simple with a CRM solution that works for your entire team.
The redk difference
Redk has 15 years of experience with CRM software and a passion for the tech industry, ready to help you overcome challenges and succeed. CRM gives you a single view of your customers, allowing you to personalise experiences and convert more leads with the help of a little marketing automation.
Retain customers with proactive engagement and address their concerns effectively. Collect and utilise valuable data to make informed decisions and stay ahead of the competition. Simplify collaboration and enhance productivity by centralising communication and sharing insights.
Let redk tailor a CRM solution that revolutionises your tech operations, and together, we’ll achieve success in this ever-evolving industry.
Software Solutions for Tech
GET A SINGLE VIEW OF YOUR CUSTOMER
You can finally have a complete picture of each customer in one place. Say goodbye to scattered customer data and hello to a centralised hub that tracks interactions, preferences, and purchase history.
Your sales and marketing teams can finally get a clear idea of your target customer and the campaigns they will respond to. Deliver personalised experiences and build strong customer relationships with the right combination of CRM tools for your company.
CONVERT MORE LEADS
Efficiently manage your sales process with the top CRM systems. Capture, track, and nurture lead to ensure no opportunity is missed. Leverage automation to handle contact management and engage prospects at the right time with tailored messages. Boost your conversion rates and grow your customer base by optimising your sales pipeline management and sales forecasting.
IMPROVE CUSTOMER RETENTION
The right combination of CRM software tools can help you retain customers. Your sales team can collect and analyse customer data to understand their needs, provide exceptional support, and deliver personalised experiences. Tailor your customer service teams on insights gained from customer feedback, enhancing loyalty and customer satisfaction.
COLLECT USEFUL DATA
CRM platforms let you gather valuable data across customer interactions, market trends, and sales performance. Utilise reporting tools to extract meaningful insights and make informed business decisions. Stay ahead of the competition by leveraging data-driven strategies and identifying new growth opportunities.
SIMPLIFY COLLABORATION
A collaborative team is a better team. Master your project management process with improved team communication and streamline workflows for improved efficiency. Simplify collaboration between sales, marketing, and customer support teams, ensuring everyone is aligned and working towards common goals. Maximise productivity and achieve outstanding results with the best CRM software.
Trusted by leading brands across the UK and Europe
METHODOLOGY
The most powerful CRM technology combined with
your industry expertise and redk’s
15 years of experience = a winning team!
Experience the redk difference
Our methodology aligns strategy with technology to produce a robust CRM framework that drives organisational change in your company.
Strategic Consulting
We dive headfirst into your business. We collaborate with your executive team to gain a deep understanding of how technology should align with the business vision and deliver its intended value.
Operational Design
At redk, we are masters of operational design. We streamline processes, boost productivity, and drive peak performance. With cutting-edge technology and agile practices, we take a dynamic approach that drives efficiency and accelerates your transformation journey.
Functional Implementation
Technology alone is not enough to drive transformation. It’s the people who drive change. We guide you through managing organisational and operational change, ensuring your teams are ready to embrace the new solutions and drive adoption for maximum impact.
Technical Support
We don’t just implement and leave you hanging. With redk, you have a dedicated partner providing comprehensive technical support. We’re here to ensure that your technology solutions continue to run smoothly, keeping your business on track and empowering you for ongoing success.
WHAT OUR CLIENTS SAY
‘At PromoFarma we aim to turn the entire company into a health platform that helps people manage their own health in a simple and optimised way, using digital products and solutions.’
Beatriz López
Operations Manager at PromoFarma
‘redk was by our side throughout the entire process and beyond, helping us to adapt, meeting our needs, and resolving doubts and problems.’
Sandra Brion Abuin
Business Development Manager, Marine Instruments
‘redk helped us design and define the customer lifecycle by implementing a CRM-based solution that covered the defined processes and structured all the data around these processes.’
Andrés Rodríguez Morado
Marketing Manager, Marine Instruments
‘redk has true professionals who have accompanied and guided us at all times.’
Inma Costa
Customer Service and Marketing Department - Consum
’The expertise of redk as a business has helped them to get the best out of us and to drive a successful project and transformation’
Faye Williams
Internal Sales Director
‘The team at redk reminded us that CRM isn’t just about being more efficient. It’s about serving our customers better'
Russell Stables
Company Director, 2buy2
“redk was able to understand the business constraints and the technical challenges. They worked closely with our team to put together a solid roadmap to deliver short term, which has added up to a robust CRM solution overtime.”
Marc Talbot
Head of Relationship Management
“Working with redk was a team experience. Their support along the project was key and it never felt like working with an external contractor. In fact, we would always use “we” in all our conversations, considering them as part of our team.”
Maribel Linares
Partnership, Loyalty & CX at Baleària
“The truth is we have a ‘before’ and ‘after’ in Customer Services. Day to day, service agents know much better what they have to do. They have much better visibility of all client-related information in order to do their work better. So they’re happier.”
Anna Witteveen
Head of Product, i-surance
“Introducing an end-to-end automated process has given us the opportunity to interact with our customers when it matters most. Thanks to redk, we were able to update our CRM solution and succeed in our mission to put our customers first.”
Jason Blundell
Cortech Developments
“We chose redk because it understood what we do; and we chose their recommended CRM because it is versatile and flexible enough to adapt to the unique nature of our business.”
Eugenio Gómez Acebo
SVP Global New Business
“We firmly believe that digital transformation is not an option, but a necessity for the survival of all companies – perhaps even more so in the insurance sector. Insurance companies have traditionally been more conservative in this regard, but are showing good signs of progress“.
Cristina García
CEO of Grupo PSN
"redk clearly understood our complex operational model and was able to build the business processes and automation necessary to be efficient.”
Mercedes Sanson
Supply and Project Management Director
“The digital transformation is a change for the sales team, who are used to using other processes. This requires continuous monitoring to prevent teams from being disconnected and to ensure that the transition to the digital solution provides the desired result.”
Fernando Girón
Marketing Director at Arconvert
EXPERTISE
We create value by creating competitive advantage and partnering with our customer's leaders to define and answer their most strategic business challenges, including digital-driven transformation, customer experience and operational models to drive growth and profitability.
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Building a CRM Digital Framework
Leverage the power of data with our CRM transformation expertise. We empower brands to become digitally mature and customer-centric, making informed decisions based on quality data.
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Digital Marketing Automation
Marketing automation is about understanding customer journeys, personas, segmentation, and personalisation. But above all, it’s about data.
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Sales Funnel Optimisation
Say hello to a streamlined powerhouse that captures every opportunity and propels your revenue. Deliver business results with the right technology and a trusted partner with a robust methodology.
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Customer Service Excellence
Want to stand out from the crowd? Embrace the omnichannel approach. Be there for your customers whenever and however they want to connect with you.
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Intelligent Automation
Intelligent automation: where tech meets human ingenuity. Elevate your team’s productivity with the power of AI, machine learning, and robotic process automation.
