Specialists in software integration solutions for smarter building, fire and security systems.

Delivering uncompromising solutions since 1992, Cortech Developments is a privately owned, premier provider of integrated building, fire and security software. With a mission to help clients leverage their legacy technology and enhance their systems, the company uses its key product, Datalog 5, to facilitate unrivalled control and monitoring solutions.

Cortech Developments offers management systems across the globe, further showcasing their capabilities and expertise. Working with building owners, consultants, integrators and manufacturers, their role is to maximise safety and efficiency.

Integrating with the times

Cortech Developments has been integrating systems for over 25 years, and are well-versed in changes brought on by the complex world of asset management. With a proven track record in delivering software solutions throughout the UK, Cortech Developments has been able to help organisations reduce operational costs.

Their vision to be considered a best-in-class provider is matched with their determination to ensure a ‘customer-first attitude’. Using an antiquated version of SugarCRM was slowing down Cortech Developments’ processes, and it was time to update and optimise their software.

Powerful solutions to deliver powerful solutions

Cortech Developments selected to transition their already successful SugarCRM to the cloud. Through Sugar Sell, they are now able to group customer data on one platform. Cortech Developments’ main objective is to deliver their solutions in the most efficient way for their customers.

The implementation of Sugar Sell and the transitioning of Sugar to the cloud gave Cortech Developments a fully digital business cycle. Optimising new account processes and client management functionality allows the company to be more efficient, automated and capable of collecting useful data and customer information.

With each quote, Cortech Developments can easily create strategic objectives for the client’s individual project needs. As the company is part of the software solution sector, automation was a necessary step toward customer success.

Successful transformation

The CRM transformation integrated each stage of the sales process on a single platform, making it possible for Cortech Developments to fully automate their cycle.

Operating in over 30 countries, Cortech Developments can seamlessly deliver its software to clients across various sectors. The team’s passion and dedication to both their product and the company’s mission allowed for a smooth transition and transformation process.

Thanks to this transformation, Cortech Developments has gained a stronger understanding of the customer experience, and their business processes have been updated to maintain consistency.

LET’S TALK LET’S TALK

LET’S TALK LET’S TALK

CLIENT STORIES

Get further together!
Our client testimonials are the best place to read about our work in the industry.

0 / 0

SHOW ALL
Cover image - Cortech

The CRM transformation integrated each stage of the sales process on a single platform, making it possible for Cortech Developments to fully automate their cycle.

Tech

Cortech Developments

Cover image - Insud

Chemo Group required a one-stop data source that would catalogue all data sources and standardise processes in one system

Pharmaceuticals

Insud Pharma (Chemo Group)

Cover image - PSN

Creating a competitive advantage through a robust digital strategy that is fully aligned with the business.

Financial Services

Grupo PSN

Cover image - havas

redk implemented best-in-class technology to assist the standardisation of workflows and processes, which enabled Havas Media Group to increase overall visibility of data and insights while saving hundreds of man-hours

Media

Havas Media Group

Cover image - fedrigoni

Driving operational efficiency in sales operations and marketing.

Manufacturing and Distribution

Fedrigoni Self-Adhesives

Cover image - bolttech

Achieving competitive advantage by implementing CX technology in the context of a CRM transformation plan

Financial Services

I-surance (Part of bolttech)

Cover image - Balearia (2)

Transforming CX in a highly complex business. Baleària emerges as leader in transportation thanks to omnichannel CX strategy.

Travel and Hospitality

Baleària

Cover image - Inspired (1)

redk took charge of the complex engineering issues while the internal team managed organisational change, training and the definition of the functional scope for the development backlog.

Energy

Inspired PLC

Cover image - Acuris

redk worked closely with the leadership team at Acuris, stakeholders and the technical team to deliver major changes on the CRM digital framework

Financial Services

Acuris

Cover image - Niftylift

The digital transformation standardised commercial processes and centralised Niftylift’s databases.

Manufacturing and Distribution

Niftylift