Building a CRM Digital Framework

At redk, we believe that effective CRM is not just about software; it's about transforming your business to achieve unparalleled growth and customer loyalty. Since our founding in 2005 as a dedicated CRM consultancy, we have empowered hundreds of leading companies across Europe and the UK.

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Growing Together

Tailored CRM Solution for Rotowash

Rotowash, a global leader in floor cleaning machines, partnered with redk to replace outdated manual systems with a fully integrated CRM. The result: a dramatic increase in operational efficiency, customer service, and financial performance –including a 700% boost in cash flow and a 500% rise in EBITDA.

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Trusted by leading brands

CRM by Design: Agile Approach to CRM Implementation

By guiding the design process with a forward-thinking mindset, your CRM investment is future-proof and equipped to provide a powerful competitive advantage.

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Integrated CRM Framework

No single CRM software works effectively in isolation. To be agile, a brand must build a CRM digital framework that integrates into its digital ecosystem to leverage data, optimisation and SOA architecture.

AI-Driven Customer Service

Create an innovative omni-channel strategy that helps you deliver digital customer experience solutions on every channel. No more limitations, just seamless support.

AI-Powered Marketing Automation

Marketing automation is about understanding customer journeys, personas, segmentation, and personalisation.But above all, it’s about understanding your data.

Intelligent Sales Enablement

redk will help you optimise your sales funnel into a streamlined powerhouse where your sales team members are focused on having closing conversations with your clients.

AI & Automation

A key differentiator for redk is our robust, in-house engineering team. Comprised of highly skilled software engineers and AI specialists - a powerhouse behind our innovative solutions.

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Technology Partners for CRM

We leverage leading technologies to build tailored solutions for your business, ensuring each implementation is robust, scalable, and perfectly integrated into your digital ecosystem.

Salesforce Consulting Partner

Awarded Top Project in Iberia recognising excellence in Salesforce solutions. 70+ Certified Salesforce Experts covering Marketing, Sales, Service and AI Solutions.

Advanced SugarCRM Partner

‍Recognised for Customer Breakthrough Award. Most capable and successful partner globally since 2008 with over 300 Projects for businesses across Europe and UK.

Experience the redk difference

The most powerful CX technology combined with your industry expertise and redk’s 20 years of experience = a winning team!

Strategic Consulting

We align closely with your leadership to ensure technology supports your business vision and delivers meaningful, measurable value at every level.

Operational Design

We design agile operations that streamline processes, boost productivity, and accelerate transformation through technology and efficiency-driven practices.

Functional Implementation

We help your teams embrace change by aligning people and operations with technology to ensure effective adoption and long-term transformation.

Technical Support

With redk, you gain a long-term partner offering expert support to keep your technology running smoothly and your business moving forward with confidence.