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Growing Together

activpayroll: Transforming CX in Global Payroll Operations

activpayroll partnered with redk to enhance their global customer query management, achieving greater visibility, consistency, and operational efficiency across more than 150 countries while maintaining the highest standards of data accuracy and customer service.

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Transform your
Customer Service Operations

At redk, we help organisations modernise and scale their service operations by embedding AI across the customer service lifecycle — from triage to resolution. Our AI-First approach combines design thinking, operational strategy, and advanced CRM platforms like Salesforce, Zendesk and SugarCRM to deliver intelligent, efficient, and trust-driven support experiences.

Intelligent Service Design
Automation & Agent Empowerment
Platform & Ecosystem Integration
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Experience the redk difference

The most powerful CX technology combined with your industry expertise and redk’s 20 years of experience = a winning team!

Strategic Consulting

We align closely with your leadership to ensure technology supports your business vision and delivers meaningful, measurable value at every level.

Operational Design

We design agile operations that streamline processes, boost productivity, and accelerate transformation through technology and efficiency-driven practices.

Functional Implementation

We help your teams embrace change by aligning people and operations with technology to ensure effective adoption and long-term transformation.

Technical Support

With redk, you gain a long-term partner offering expert support to keep your technology running smoothly and your business moving forward with confidence.

Our Technology Partners

We leverage leading technologies to build tailored solutions for your business, ensuring each implementation is robust, scalable, and perfectly integrated into your digital ecosystem.

Salesforce Consulting Partner

Awarded Top Project in Iberia recognising excellence in Salesforce solutions. 70+ Certified Salesforce Experts covering Marketing, Sales, Service and AI Solutions.

Premier Zendesk Partner

‍Awarded Implementation Partner of the Year delivering effective Zendesk solutions for customer service.
With over 400 CX Projects across all Zendesk Products.

Advanced SugarCRM Partner

‍Recognised for Customer Breakthrough Award. Most capable and successful partner globally since 2008 with over 300 Projects for businesses across Europe and UK.

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Discover how we can help

Partner with redk and leverage our deep expertise, proven methodologies, and cutting-edge solutions to drive your digital transformation journey.

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