
This webinar is a practical guide to implementing Zendesk AI and AI Agents, designed for teams looking to move from understanding AI to applying it effectively in their day-to-day support operations.
We’ll take a closer look at how Zendesk AI is evolving, what’s changing across automation and AI-driven experiences, and where to start when onboarding these capabilities. Through real use cases and a live demo, you’ll see how AI can support customer service teams by automating common requests, assisting agents, and laying the foundations for more advanced AI-driven workflows.
The session will help you confidently prepare for what’s next, ensuring your automation strategy evolves smoothly while unlocking the full value of the latest AI innovations.

