Zendesk for Business Services

Discover how Zendesk transforms business services through intelligent CX solutions. Streamline client management, knowledge sharing, and project delivery with CRM solutions designed for consulting firms.

Schedule free Demo
Trusted by leading brands
B2B Challenges

We Understand Your Challenges

Client Management
360-degree client views that track relationships, projects, and opportunities.
Knowledge Sharing
Centralised knowledge bases that capture and share institutional expertise.
Project Tracking
Real-time visibility into project status, resources, and milestones.
Business Development
Pipeline management and proposal tracking for growth.

Our solutions for Business Services

Successfully leveraging Zendesk AI goes beyond activating features. We partner with you to ensure every aspect of your business is prepared for the transformation, maximising benefits from AI-powered agents, copilots, and intelligent workflow automation.

Hear From —
Businesses That Trusted redk

i-surance: CRM Transformation for Seamless CX

i-surance partnered with redk to implement a single-platform CRM transformation using Zendesk, enabling a seamless post-sale customer experience, operational efficiency, and a competitive advantage across multiple markets.

Read success story
LEARN WITH REDK

3-Part Zendesk AI OnDemand Series

A structured learning journey to master Zendesk AI from foundation to future-proofing.

Getting Started with Zendesk AI: Quick Wins for Smarter Support
Low-effort AI, real results: start transforming support without complex projects.
Watch On Demand
Autonomous Service: The Next Generation of AI capabilities in Zendesk
From assistance to action: how autonomous AI is reshaping customer service.
Watch On Demand
AI Agents – Zendesk intelligent assistants in action
A step-by-step guide to implementing AI and AI Agents in Zendesk
Watch On Demand
Tangible Results:
400+ Success Stories

The redk Advantage:
Your Success Factor in AI Transformation

As a specialised consultancy exclusively in CRM and Customer Experience, our team delivers senior-level expertise with a focused, agile approach, ensuring your AI strategy is not just implemented, but thrives.

Senior & Experienced Team
Dedicated Engineering Capabilities
Deep Business Knowledge
Long-Lasting Relationships

Why redk?

  • Award Winning Premier Partner
  • 400+ Zendesk projects delivered
  • 20+ years of CRM & CX expertise
From the very beginning, redk helped us define use cases, functional models, and the best way to implement processes. Their knowledge of Zendesk was unparalleled, and I cannot imagine the integration without their guidance.

Inma Costa
Executive at Consum