Discover how Zendesk transforms retail & e-commerce through intelligent CX solutions. Create unified customer journeys from discovery to delivery with AI-powered personalisation and intelligent support.
Successfully leveraging Zendesk AI goes beyond activating features. We partner with you to ensure every aspect of your business is prepared for the transformation, maximising benefits from AI-powered agents, copilots, and intelligent workflow automation.
A structured learning journey to master Zendesk AI from foundation to future-proofing.
As a specialised consultancy exclusively in CRM and Customer Experience, our team delivers senior-level expertise with a focused, agile approach, ensuring your AI strategy is not just implemented, but thrives.
Book a 30-minute consultation call with a Zendesk expert. We will review your current situation, identify bottlenecks, and provide actionable advice to optimise your CX strategy.
From the very beginning, redk helped us define use cases, functional models, and the best way to implement processes. Their knowledge of Zendesk was unparalleled, and I cannot imagine the integration without their guidance.
Inma Costa
Executive at Consum