Descubre cómo Zendesk transforma el retail y el e-commerce mediante soluciones inteligentes de CX. Crea recorridos de cliente unificados, desde el descubrimiento hasta la entrega, con personalización basada en IA y soporte inteligente.

















Aprovechar Zendesk AI con éxito va más allá de activar funciones. Nos asociamos con usted para garantizar que todos los aspectos de su negocio estén preparados para la transformación, maximizando los beneficios de los agentes, copilotos y la automatización inteligente del flujo de trabajo con tecnología de IA.
A structured learning journey to master Zendesk AI from foundation to future-proofing.




As a specialised consultancy exclusively in CRM and Customer Experience, our team delivers senior-level expertise with a focused, agile approach, ensuring your AI strategy is not just implemented, but thrives.
Decades of hands-on experience, delivering proven results in complex CRM and CX environments, with a deep understanding of AI's practical application.
Ensuring technical excellence and quality in every solution, from custom AI bot development to robust integrations and data migrations.
We don't just implement; we understand your industry and unique challenges to provide tailored, AI-enhanced solutions that truly align with your strategic business goals.
Client partnerships built on trust, transparency, and a commitment to delivering sustained success and continuous improvement in your AI-driven CX.
Book a 30-minute consultation call with a Zendesk expert. We will review your current situation, identify bottlenecks, and provide actionable advice to optimise your CX strategy.

From the very beginning, redk helped us define use cases, functional models, and the best way to implement processes. Their knowledge of Zendesk was unparalleled, and I cannot imagine the integration without their guidance.
Inma Costa
Executive at Consum