Discover how Zendesk transforms financial services through intelligent CX solutions. Build trust and loyalty through secure, compliant customer interactions that meet the highest standards of financial regulation.

















Successfully leveraging Zendesk AI goes beyond activating features. We partner with you to ensure every aspect of your business is prepared for the transformation, maximising benefits from AI-powered agents, copilots, and intelligent workflow automation.
A structured learning journey to master Zendesk AI from foundation to future-proofing.




As a specialised consultancy exclusively in CRM and Customer Experience, our team delivers senior-level expertise with a focused, agile approach, ensuring your AI strategy is not just implemented, but thrives.
Decades of hands-on experience, delivering proven results in complex CRM and CX environments, with a deep understanding of AI's practical application.
Ensuring technical excellence and quality in every solution, from custom AI bot development to robust integrations and data migrations.
We don't just implement; we understand your industry and unique challenges to provide tailored, AI-enhanced solutions that truly align with your strategic business goals.
Client partnerships built on trust, transparency, and a commitment to delivering sustained success and continuous improvement in your AI-driven CX.
Book a 30-minute consultation call with a Zendesk expert. We will review your current situation, identify bottlenecks, and provide actionable advice to optimise your CX strategy.

From the very beginning, redk helped us define use cases, functional models, and the best way to implement processes. Their knowledge of Zendesk was unparalleled, and I cannot imagine the integration without their guidance.
Inma Costa
Executive at Consum