OUR INSIGHTS

Transformative thinking, provocative insights and competitive relevance.

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Maria Dueñas | June 17, 2025

Service Teams + AI Agents

Transformación empresarial con IA, evento de redk en Madrid

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Blog

Hideki E. Hashimura | June 24, 2018

Everything you need to know about Customer Advocacy [with Infographic]

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  • Zendesk Premier Partner
  • Customer Service Excellence
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Hideki E. Hashimura | March 21, 2018

5 ways to increase Customer Satisfaction using social media

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  • Customer Service Excellence
Blog

Hideki E. Hashimura | March 6, 2018

How SugarCRM can help you manage your digital sales journey

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  • SugarCRM
  • Sales Funnel Optimisation
Blog

Press Office | February 20, 2018

What to look for when choosing a new help desk system

Headphones
  • Zendesk Premier Partner
  • Customer Service Excellence
Blog

Hideki E. Hashimura | January 25, 2018

Generate more leads with SugarCRM & LinkedIn Sales Navigator

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  • SugarCRM
  • Sales Funnel Optimisation
Blog

Hideki E. Hashimura | January 18, 2018

What is Zendesk and is it worth the investment?

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  • Zendesk Premier Partner
  • Customer Service Excellence