SugarCRM is sweet!
Everything you need to manage the customer life cycle, efficiently and tailored to your business.
Deliver more meaningful, memorable experiences by empowering teams across the entire customer lifecycle.
Powerful: With a core offering of sales, marketing and customer support automation in one easy-todeploy package.
Flexible: Fast and simple configuration to make a custom CRM easy to obtain.
Cost Effective: Sugar offers low, predictable pricing, allowing businesses to develop a custom CRM with no hidden fees.Book a callBook a call
We are the trusted SugarCRM partner for successful brands
As an elite SugarCRM partner for over 14 years many successful brands have chosen redk as their service transformation partner.Get in touchGet in touch
Brands who can deliver experiences that are fluid, consistent and continuous will deliver the value that customers expect.
redk is the transformation partner that can help your company create a customer-centric operational model.
We re-design customer service operations to empower brands to engage with customers to deliver meaningful experiences that satisfy market expectations and beyond.
We help our clients reimagine customer service to better serve their clients and improve employee experience, thus providing the base for efficiency and sustainable growth.Book a callBook a call
“Today’s customer expects immediate answers and instant gratification. You may have a fantastic product or service, but if you don’t put outstanding customer experience at the centre of your business, you will lose.
This means the most impactful digital transformation strategy for your business must be based on transforming your customers’ experience with your company”
SugarCRM’s Co-Founder, Clint OramBook a callBook a call
Driving operational efficiency and integrating sales and marketing to deliver better sales results.Read the case studySee all our case studies
Driving operational efficiency and optimising sales performance to deliver long term transformationRead the case studySee all our case studies
An energy consultancy company based in the UK. Providing cross-industry support to find the most cost-effective energy solutions.Read the case studySee all our case studies
Havas Media Group
Monitors the status of global advertising pitches to major multinational projects in real time.Read the case studySee all our case studies
Creating a competitive advantage through a robust digital strategy that is fully aligned with the business.Read the case studySee all our case studies
Insud Pharma (Chemo Group)
Leading company in trading raw materials for the pharmaceutical industry.Read the case studySee all our case studies
THE CONNECTED CUSTOMER 2023
The state, challenges, and best practices of CRM digital maturity
After the accelerated shift of customers towards digitalisation, there has been an irreversible change: the customer is now connected to the world, and by default to any company.
This study directly addresses the question: is it possible to transform CRM successfully and with minimal risk? It’s about using best practices alongside expert capabilities.