SugarCRM is the best option for administering and managing customer relations, sales force and marketing. It allows you to organize, automate and synchronize all your business processes in order to attract new customers, retain your current ones or win back those you may have lost along the way. With this cutting-edge software, you will be able to create a network of connections to set your business apart from your competitors.
Maximum versatility in implementation: SugarCRM is easy to integrate into your business processes. This flexible tool offers you a great degree of control over designing tailored processes and reducing costs and risk in the course of execution. What is more, it can be uploaded onto the cloud or your own servers.
Innovation in usability: the biggest advantage of this user-oriented system is that it is intuitive. Your employees will become accustomed to it in no time and undoubtedly generate a higher return on your investment. SugarCRM’s innovative interface has a user-friendly design. Built upon underlying principles around social cooperation and engagement, it also encourages active participation among users. Furthermore, it is compatible with practically any device through Android and iOS apps.
Integrated multichannel marketing: SugarCRM enables you to put into practice your customer management plan and improve the experience of your target demographic along their journey with your company. It uses multiple communication channels for both marketing and customer loyalty.
Business intelligence: thanks to its reporting and dashboard features, SugarCRM will further your knowledge of customers and consumers. It will enable you to make faster and better decisions.
SugarCRM for the Sales Force
Boost your sales and productivity by entering data into your systems more easily.
- Grab every sales opportunity – prioritize your customer segments with the information it provides
- Get a 360-degree view of the purchase history of each and every customer
- Foster a ‘social business model’ ensuring cooperation within your team in real time
SugarCRM as a Multichannel Platform
With Sugar, you can manage and assign leads to your sales reps and track the ROI of your programs
- Create more innovative marketing programs and measure their effectiveness
- Customer Perspective and Focus: target specific customer segments and clusters in a dynamic and effective way
- Automate on- and offline marketing and consolidate all your business channels
SugarCRM for Customer Service and Loyalty:
Stay in touch with your customers at all times, and you will be able to understand and identify their needs.
- Get a 360-degree view of your customers to find out what they really need
- Improve customer service via automated multichannel solutions: telephone, chat, co-browsing, email, social media
- Take advantage of useful and practical tools to enhance your services and solve customers’ problems