Earlier this month Zendesk announced a brand new look and feel on their website, alongside new names for each of their tier programme: Premier, Advanced, and Qualified.

Due to redk previously being named ‘Master partners’, we will now be referred to as ‘Premier partners’ – which has now been updated throughout our website and communications, with a new Zendesk Premier Partner badge.

Zendesk has noted at this time, there are no changes to the requirements or benefits of each tier.

About Zendesk:

Zendesk enables you to move from customer service to create a Centre for Customer Excellence.

Zendesk is the perfect tool to realign your customer service operations with customer expectations, with speed, allowing you to engage with your market in a timely, personalised manner.

Our Zendesk Consulting Services are designed to help businesses improve current or potential customer relationships. Alongside boosting team productivity, we effectively design the way you connect with your audience.

Learn more about our partnership with Zendesk here: Zendesk – redk