OUR INSIGHTS

Transformative thinking, provocative insights and competitive relevance.

Blog

Tom Jeanes | September 5, 2024

5 Strategies to Leverage AI for the Green Market Revolution

AI and sustainability

Type of content

Blog

George Cox | April 25, 2024

How to Use Zendesk for Customer Service

zendesk for customer service
  • Zendesk Premier Partner
  • Customer Service Excellence
Blog

George Cox | April 24, 2024

Why are Data-Driven Customer Experiences Important in 2024?

customer experience data
  • Zendesk Premier Partner
  • Customer Service Excellence
Blog

George Cox | April 10, 2024

AI and Intelligent Experiences in Customer Service

AI in customer service
  • Zendesk Premier Partner
  • Intelligent Automation
Podcast

Hideki E. Hashimura | April 3, 2024

How to Implement AI in Marketing: A Deep Dive with Frieze and redk

AI in marketing
  • Salesforce Consulting Partner
  • Digital Marketing Automation
Podcast

Hideki E. Hashimura | March 28, 2024

The AI-Enhanced Customer Experience: Insights from redk LIVE

ai-enhanced customer experience podcast
  • Ada Gen AI
  • Intelligent Automation
Blog

George Cox | March 11, 2024

Optimising Customer Experiences: The Intersection of AI and Human Touch

front office staff optimising customer experiences
  • Customer Service Excellence
  • Retail and E-commerce