OUR INSIGHTS

Transformative thinking, provocative insights and competitive relevance.

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Maria Dueñas | June 17, 2025

Service Teams + AI Agents

Transformación empresarial con IA, evento de redk en Madrid

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Blog

Tom Jeanes | September 26, 2023

Revolutionising Fan Experiences: Insights from the Zendesk Webinar

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  • Zendesk Premier Partner
  • Customer Service Excellence
  • Digital Marketing Automation
  • Travel and Hospitality
Blog

Hideki E. Hashimura | September 25, 2023

Tech Barriers in Creating Better CX and Best Practices

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  • Zendesk Premier Partner
  • Salesforce
  • Customer Service Excellence
  • Intelligent Automation
  • Digital Marketing Automation
  • Tech
Blog

Hideki E. Hashimura | August 7, 2023

Empowering Transformation: How TIME Investments Revolutionised Its Data Strategy and CRM Technology with redk

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  • Salesforce
  • Data Strategy
  • Financial Services
Blog

Hideki E. Hashimura | July 31, 2023

Five Common Mistakes When Using Salesforce Pardot

Five Common Mistakes When Using Salesforce Pardot
  • Salesforce
  • Marketing Cloud Account Engagement powered by Pardot
  • Digital Marketing Automation
Blog

Hideki E. Hashimura | July 24, 2023

How to Enhance Financial Services Customer Experiences

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  • Salesforce
  • Customer Service Excellence
  • Financial Services
Blog

Hideki E. Hashimura | July 17, 2023

Three Key Marketing Data Strategy Fails and Best Practices to Look Out For

Three Key Marketing Data Strategy Fails and Best Practices to Look Out For
  • Digital Marketing Automation
  • Data Strategy