OUR INSIGHTS

Transformative thinking, provocative insights and competitive relevance.

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Maria Dueñas | June 17, 2025

Service Teams + AI Agents

Transformación empresarial con IA, evento de redk en Madrid

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Blog

Tom Jeanes | November 14, 2023

Enhance Your CRM with monday.com and redk

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  • Monday.com
  • Building a CRM Digital Framework
  • Digital Marketing Automation
Blog

Tom Jeanes | October 30, 2023

Using AI in the Customer Experience: Risks and Best Practices

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  • Intelligent Automation
  • Digital Marketing Automation
  • Customer Service Excellence
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Hideki E. Hashimura | October 26, 2023

Achieving High Performance Marketing Teams

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  • Salesforce
  • Digital Marketing Automation
Blog

George Cox | October 18, 2023

Unlocking the Business Value of AI: Beyond the Tech Hype

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  • Zendesk Premier Partner
  • Customer Service Excellence
  • Intelligent Automation
  • Financial Services
  • Business Services
Blog

Hideki E. Hashimura | October 17, 2023

Top 5 Essentials for Maximising Salesforce Marketing Cloud

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  • Marketing Cloud
  • Salesforce
  • Digital Marketing Automation
  • Customer Service Excellence
Blog

Hideki E. Hashimura | October 10, 2023

7 Challenges Faced by Marketing Teams Striving for High Performance

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  • Salesforce
  • Monday.com
  • Digital Marketing Automation
  • Sales Funnel Optimisation
  • Financial Services