The CRM solution market has seen significant changes over the past eight years. With SaaS…
Hideki Hashimura15 June 2021
Our Insights
Transformative thinking, provocative insights and competitive relevance.
Share our insights
Four Strategies to Capitalise on SaaS CRM Solutions
The CRM solution market has seen significant changes over the past eight years. With SaaS solutions on the rise combined with an increase in vendor consolidation, organisations are finding ways to shift with the times and move to the cloud.
Hideki Hashimura
Lead Consultant
CRM Transformation Practice at redk
Hideki applies over 15 years of experience in the field of CRM and Customer Experience to overcome business challenges in the customer cycle.
Ebook:
Creating Customer Service Excellence in B2C companies
How to empower your sales teams with CRM sales automation, providing you the right digital tools and customer insights to close more deals, while working in a smarter, more efficient way.
Insights archive
We are living in a world defined by constant change. With new technologies disrupting the…
Hideki Hashimura26 May 2021
With all the factors at play in modern business transactions, the last thing an organisation…
Hideki Hashimura26 May 2021
In today’s customer-driven world, the only way for organisations to stand out is by enhancing…
Hideki Hashimura26 May 2021
Customer relationships are increasingly important for businesses today. With advances in technology and CRM software,…
Hideki Hashimura25 May 2021
Client relationships are paramount to business success, especially in financial services – an industry that…
Hideki Hashimura22 March 2021
It goes without saying that most businesses are looking to grow. And in order to…
Hideki Hashimura22 March 2021
CRM solutions are an essential component of customer service, from a client’s first interaction with…
Hideki Hashimura15 March 2021
Let’s talk!
Engage with one of our consultants
