OUR INSIGHTS

Transformative thinking, provocative insights and competitive relevance.

Blog

Maria Dueñas | June 17, 2025

Service Teams + AI Agents

Transformación empresarial con IA, evento de redk en Madrid

Type of content

Podcast

Hideki E. Hashimura | April 3, 2024

How to Implement AI in Marketing: A Deep Dive with Frieze and redk

AI in marketing
  • Salesforce
  • Digital Marketing Automation
Podcast

Hideki E. Hashimura | March 28, 2024

The AI-Enhanced Customer Experience: Insights from redk LIVE

ai-enhanced customer experience podcast
  • Ada Gen AI
  • Intelligent Automation
Blog

George Cox | March 11, 2024

Optimising Customer Experiences: The Intersection of AI and Human Touch

front office staff optimising customer experiences
  • Customer Service Excellence
  • Retail and E-commerce
Podcast

Tom Jeanes |

Navigating the AI-Enhanced CRM Landscape: Insights from the redk LIVE Podcast

Copy of January redk LIVE NEW NEW
  • Monday.com
  • Digital Marketing Automation
Blog

Hideki E. Hashimura | February 15, 2024

The Third Wave of CRM: From Operational Tool to Strategic Asset

third wave of crm
  • Building a CRM Digital Framework
Blog

Tom Jeanes | February 14, 2024

Our Guide to the Digital Transformation Process

digital business transformation team
  • Building a CRM Digital Framework