OUR INSIGHTS

Transformative thinking, provocative insights and competitive relevance.

Blog

Maria Dueñas | June 17, 2025

Service Teams + AI Agents

Transformación empresarial con IA, evento de redk en Madrid

Type of content

Blog

Hideki E. Hashimura | September 12, 2017

3 ways CRM gamification will drive your employee’s performance

CRMgamification
  • SugarCRM
  • Building a CRM Digital Framework
Blog

Hideki E. Hashimura | September 5, 2017

4 ways Account Based Marketing is changing the way B2B companies approach marketing strategy

account-based-marketing-b2b-strategies
  • Marketing Cloud
  • Digital Marketing Automation
Blog

Press Office | August 29, 2017

Answer Bot: Optimise your Customer Experience with AI

Zendesk-Answer-Bot
  • Zendesk Premier Partner
  • Customer Service Excellence
Blog

Hideki E. Hashimura | August 22, 2017

Why should you use agile methodologies in software development?

benefits-using-agile-methodologies
  • Project management
Blog

Hideki E. Hashimura | July 31, 2017

How to use voice-to-text in SugarCRM Mobile App to optimise sales productivity

sugar-crm-mobile-app-voice-to-text-boost-productivity
  • SugarCRM
  • Building a CRM Digital Framework
News

Press Office | July 25, 2017

Award: SugarCRM wins “Business Choice” from PC Magazine

Award-PC-Magazine-Business-Choice-2017
  • SugarCRM
  • Building a CRM Digital Framework