OUR INSIGHTS

Transformative thinking, provocative insights and competitive relevance.

Blog

Maria Dueñas | June 17, 2025

Service Teams + AI Agents

Transformación empresarial con IA, evento de redk en Madrid

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Blog

Hideki E. Hashimura | October 30, 2018

4 barriers to achieving Customer Service Excellence

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  • Zendesk Premier Partner
  • Customer Service Excellence
Blog

Hideki E. Hashimura | October 16, 2018

Achieving tactical excellence on customer service

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  • Zendesk Premier Partner
  • Customer Service Excellence
Blog

Hideki E. Hashimura | October 7, 2018

Winning at B2B Customer Experience

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  • Zendesk Premier Partner
  • Customer Service Excellence
News

Press Office | September 24, 2018

Meet the new Zendesk Guide Enterprise

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  • Zendesk Premier Partner
  • Customer Service Excellence
Blog

Press Office | September 12, 2018

How does an omnichannel approach impact the customer experience?

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  • Zendesk Premier Partner
  • Customer Service Excellence
News

Press Office | July 10, 2018

Award: redk awarded ’10 Best CRM Blogs in the UK’ for 2018

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  • Building a CRM Digital Framework