OUR INSIGHTS

Transformative thinking, provocative insights and competitive relevance.

Blog

Maria Dueñas | June 17, 2025

Service Teams + AI Agents

Transformación empresarial con IA, evento de redk en Madrid

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News

Press Office | February 24, 2020

redk Achieves Zendesk Master Partner

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  • Zendesk Premier Partner
  • Customer Service Excellence
Blog

Hideki E. Hashimura | February 20, 2020

Customer Advocacy to Create Sustainable Competitive Advantage

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  • Zendesk Premier Partner
  • Building a CRM Digital Framework
Blog

Hideki E. Hashimura | February 3, 2020

The Role of Technology in The Future of Customer Experience

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  • SugarCRM
  • Customer Service Excellence
Blog

Press Office | January 28, 2020

Sunshine Conversations to bright up your Customer Experience!

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  • Zendesk Premier Partner
  • Customer Service Excellence
News

Press Office | January 23, 2020

SugarCRM launches The Renewals Console

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  • SugarCRM
  • Building a CRM Digital Framework
Blog

Hideki E. Hashimura | January 20, 2020

20/20 Vision on CX Transformation

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  • Zendesk Premier Partner
  • Customer Service Excellence