OUR INSIGHTS

Transformative thinking, provocative insights and competitive relevance.

Blog

Maria Dueñas | June 17, 2025

Service Teams + AI Agents

Transformación empresarial con IA, evento de redk en Madrid

Type of content

Blog

Berta Gálvez | September 2, 2020

ArtificiaI Intelligence is Served, With Sugar

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  • SugarCRM
  • Intelligent Automation
Blog

Hideki E. Hashimura | August 17, 2020

Optimise Content Creation Personalised to Buyers by Aligning Marketing & Sales Operations

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  • Salesforce
  • Building a CRM Digital Framework
Blog

Berta Gálvez | August 12, 2020

Sunshine Conversations, Conversational Business from Trend to Norm

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  • Zendesk Premier Partner
  • Customer Service Excellence
News

George Cox | July 29, 2020

Updates on All-round User-Experience Improvements

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  • Zendesk Premier Partner
  • Customer Service Excellence
Blog

Hideki E. Hashimura | July 21, 2020

Chatbots: Why They Are Relevant & What You Need To Know

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  • Ada Gen AI
  • Intelligent Automation
Blog

Berta Gálvez | July 15, 2020

Sugar Discover: Smart Data At Your Fingertips

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  • SugarCRM
  • Data Strategy