OUR INSIGHTS

Transformative thinking, provocative insights and competitive relevance.

Blog

Maria Dueñas | June 17, 2025

Service Teams + AI Agents

Transformación empresarial con IA, evento de redk en Madrid

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Blog

Hideki E. Hashimura | March 13, 2023

How to improve customer experience in financial services

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  • Zendesk Premier Partner
  • Customer Service Excellence
  • Financial Services
Blog

Hideki E. Hashimura | March 6, 2023

The Connected Customer: Changing approaches, building capabilities

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  • SugarCRM
  • Building a CRM Digital Framework
Blog

Hideki E. Hashimura | February 27, 2023

The Connected Customer: CX optimisation to drive growth and add value

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  • Zendesk Premier Partner
  • Customer Service Excellence
Event

Hideki E. Hashimura |

The Connected Customer Conference 2023

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  • Financial Services
Life at redk

Donatas Gricius | February 23, 2023

Kaizer Anos: Travelling 11,850 km to find a new place to call home

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Blog

Hideki E. Hashimura | February 20, 2023

The Connected Customer: Get the most out of your data with automation

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  • Intelligent Automation
  • Data Strategy