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Technology Capabilities

Deliver business results with the right technology and a trusted partner with a robust methodology

Navigate technology complexity with agility thanks to our CX-focused digital expertise

Salesforce

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Zendesk

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Acoustic Marketing Cloud

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SugarCRM

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Today's world is dominated by change, business leaders must keep the business running while simultaneously identifying risks and opportunities.

Our technology strategy services empower brands to act rapidly and confidently as they invest into the future.

Known for our ability to execute with quality and speed, we help clients determine a clear roadmap and bring new thinking on business and technology.

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Intelligent Automation

RPA, Artificial Intelligence & Machine Learning

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Data, Integrations, Platforms & Security

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Technology to match the business journey

We help organisations overcome the challenges in the customer life cycle and drive performance.

We drive transformation initiatives (programs) to move organisations, from their current status, to become digitally mature, optimised and customer centric.

We call this process CRM Transformation

“CRM Transformation Centre” is the methodology framework we use to help organisations achieve CRM success

“redk was able to understand the business constraints and the technical challenges we were facing.

They worked closely with our team to put together a solid roadmap to deliver quick wins in the short term, which has added up to a robust CRM solution overtime.”

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Marc Talbot, Acuris

Global Head of Commercial operations

Our Insights

THE CONNECTED CUSTOMER 2023

The state, challenges, and best practices of CRM digital maturity

After the accelerated shift of customers towards digitalisation, there has been an irreversible change: the customer is now connected to the world, and by default to any company.
This study directly addresses the question: is it possible to transform CRM successfully and with minimal risk? It’s about using best practices alongside expert capabilities.

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