Attract, Convert, Retain
& Repeat

We deliver digital CRM solutions to help your business optimise the customer journey cycle, so you can attract, convert and retain customers, while establishing recurring-revenue models.

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Digital CRM Expertise

Learn how SugarCRM, Zendesk, and IBM Watson Marketing are helping our customers get ahead. Our engineering expertise delivers robust, scalable, and effective CRM technologies.

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What we do

Our services provide your business with the tools needed to optimise the key operational areas in customer relations: Sales, Marketing, and Customer Service.

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CRM Transformation

"The CRM Transformation Centre" is a governance framework that helps you drive digital transformation by aligning strategy, digital capabilities, and organisational change.

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Explore our expertise and insights

redk becomes First Certified Partner in Sugar Market (EMEA)

redk, a CRM & CX Consultancy and Sugar Elite Partner, Announced Certification as the First to Deliver Training Services for Leading Marketing Automation Tool Sugar Market. Once more, redk has demonstrated its commitment to knowledge and growth, further solidifying the link between effort and expertise. This determination, which is present in all its projects and […]

16/12/2019

‘Tis the Season for CX!

The holiday season is upon us and consumers expect all of their needs to be met urgently – making customer satisfaction and loyalty a top priority. With the rise of smartphones, online chatbots and social media, instant communication between customers and businesses has become mainstream.  Customers expect rapid solutions to their problems. It is essential […]

09/12/2019

redk’s first CRM Innovation Showcase in London

 redk’s first CRM Innovation Showcase presenting SugarCRM product roadmap for 2020 On 20th November, redk presented their CRM Innovation Showcase at the Crowne Plaza Hotel in London. The event brought attendees up to date with the latest digital trends shaping the CX and CRM space. Additionally, special guest and former assistant coach of Liverpool […]

26/11/2019
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