The COVID-19 pandemic had a vast impact on customer service and customer experience in 2020,…
Hideki Hashimura18th January 2021
Digital CRM Expertise
Salesforce, Zendesk, SugarCRM and Acoustic Marketing Automation are helping our customers become leaders. Our engineering expertise delivers robust, scalable, and effective CRM technologies.
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What We Do
Our services provide your business with the tools needed to optimise the key operational areas in customer relations: Sales, Marketing, and Customer Service.
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CRM Transformation
“The CRM Transformation Centre” is a delivery framework that helps you drive digital transformation by aligning strategy, digital capabilities, and organisational change
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Explore our expertise and insights
Tourism and the travel and leisure sector has been one of the hardest hit by the coronavirus pandemic. According to a…
Esther Lago11th January 2021
As we begin 2021, the primary functions of customer service will continue to be a…
Hideki Hashimura11th January 2021
