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Attract, Convert, Retain & Repeat

We deliver digital CRM solutions to help your business optimise the customer journey cycle, so you can attract, convert and retain customers while establishing recurring-revenue models.

Salesforce, Zendesk, SugarCRM and Acoustic Marketing Automation are helping our customers become leaders. Our engineering expertise delivers robust, scalable, and effective CRM technologies.

Our services provide your business with the tools needed to optimise the key operational areas in customer relations: Sales, Marketing, and Customer Service.

“The CRM Transformation Centre” is a delivery framework that helps you drive digital transformation by aligning strategy, digital capabilities, and organisational change

An organisation’s employees will be the driving factor behind the success, or failure, of CRM initiatives. What’s next? Once your company gauges its level of CRM maturity, you will be able to design a roadmap for strengthening capabilities and eliminating weaknesses. CRM maturity is classified as either beginner, intermediate or advanced. Beginner organisations focus on the core areas necessary to implement strategy. Intermediate firms begin to explore differentiation and use data to improve customer experience. And advanced organisations use their CRM software as a competitive tool for sophisticated customer journeys. Assessing maturity allows your organisation to have an open conversation about its CRM solution and how it’s benefiting the company. Assess maturity levels across teams, compare levels and find gaps and discuss where the focus should be placed. This process enables your company to improve your software’s proficiency based on need. Whether your company is at the beginner, intermediate or advanced level of CRM maturity, our team at redk is here to help. WIth over 15 years of consulting experience, we are ready to help you assess your current CRM software and implement a tailor-made solution in order to drive success. Reach out today. Source: Gauge Your CRM Maturity

Advice B2B B2C CRM Digtal Transformation Technology

Discover Your Organisation’s CRM Maturity

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Hideki Hashimura26th April 2021

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Attract, Convert, Retain & Repeat

We deliver digital CRM solutions to help your business optimise the customer journey cycle, so you can attract, convert and retain customers while establishing recurring-revenue models.

Digital CRM Expertise

Salesforce, Zendesk, SugarCRM and Acoustic Marketing Automation are helping our customers become leaders. Our engineering expertise delivers robust, scalable, and effective CRM technologies.

What We Do

Our services provide your business with the tools needed to optimise the key operational areas in customer relations: Sales, Marketing, and Customer Service.

CRM Transformation

“The CRM Transformation Centre” is a delivery framework that helps you drive digital transformation by aligning strategy, digital capabilities, and organisational change

Explore our expertise and insights

Discover Your Organisation’s CRM Maturity

CRM Deployment Best-Practices To Mitigate Risk

5 CRM Trends Shaping Customer Engagement

Request a Call Back

What we do

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Attract, Convert, Retain & Repeat

We deliver digital CRM solutions to help your business optimise the customer journey cycle, so you can attract, convert and retain customers while establishing recurring-revenue models.

Digital CRM Expertise

Salesforce, Zendesk, SugarCRM and Acoustic Marketing Automation are helping our customers become leaders. Our engineering expertise delivers robust, scalable, and effective CRM technologies.

What We Do

Our services provide your business with the tools needed to optimise the key operational areas in customer relations: Sales, Marketing, and Customer Service.

CRM Transformation

“The CRM Transformation Centre” is a delivery framework that helps you drive digital transformation by aligning strategy, digital capabilities, and organisational change

Explore our expertise and insights

Discover Your Organisation’s CRM Maturity

CRM Deployment Best-Practices To Mitigate Risk

5 CRM Trends Shaping Customer Engagement

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Request a Call Back

What we do

Technologies

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