redk - crm consultancy - crm specialists
Attract, Convert, Retain
Digital CRM Expertise
Learn how SugarCRM, Zendesk, and IBM Watson Marketing are helping our customers get ahead. Our engineering expertise delivers robust, scalable, and effective CRM technologies.
What we do
Our services provide your business with the tools needed to optimise the key operational areas in customer relations: Sales, Marketing, and Customer Service.
CRM Transformation
"The CRM Transformation Centre" is a governance framework that helps you drive digital transformation by aligning strategy, digital capabilities, and organisational change.
Explore our expertise and insights
The Key to Customer Service Excellence is Data
Data is one of your company’s most valuable assets. It influences everything from current and future sales to your marketing initiatives – and is a key driver of customer service excellence across all operations. While many businesses collect data, without a strategic vision to manage, share and leverage what you have collected, it is entirely […]
31/07/2019
IBM Watson’s Marketing rebrands as Acoustic
Acoustic has officially debuted as the largest independent marketing cloud, offering marketers purpose-built solutions on the industry’s most exciting and open marketing platform. Formed by Centerbridge Partners’ acquisition of IBM’s marketing and commerce division, back on April 2019, Acoustic launches this month with a total focus on empowering marketers. Led by an experienced team including […]
17/07/2019
Cloud-based CRM: Benefits & Rewards
Today’s working environment has changed dramatically over the last decade, particularly when it comes to structure and demand. With business leadership and working practices becoming more flexible and adaptable, business processes and software must evolve accordingly. CRMs are a perfect example; the flexibility, accessibility and scalability of cloud-based options make them much more cogent solutions […]
16/07/2019