redk - crm consultancy - crm specialists
Attract, Convert, Retain
Digital CRM Expertise
Learn how SugarCRM, Zendesk, and IBM Watson Marketing are helping our customers get ahead. Our engineering expertise delivers robust, scalable, and effective CRM technologies.
What we do
Our services provide your business with the tools needed to optimise the key operational areas in customer relations: Sales, Marketing, and Customer Service.
CRM Transformation
"The CRM Transformation Centre" is a governance framework that helps you drive digital transformation by aligning strategy, digital capabilities, and organisational change.
Explore our expertise and insights
Got a Conversational Growth Strategy?
How to get meaningful customer relationships Large-scale internet use has fundamentally changed the way we function as a society. Even the way we communicate has changed, with instant messaging quickly becoming a preferred mode of contact. With the multitude of instant messaging options available, through SMS, live chats and social media, it becomes challenging for […]
13/09/2019
What can we learn from a world-class runner about CRM?
When it comes to business, we are naturally inclined to want results as quickly as possible. But your organisation’s CRM transformation isn’t a sprint – it’s a marathon. And in order to make it to the finish line, you need to treat your business like a world-class athlete. In 2001, professional athlete Patrick Sang crossed […]
30/08/2019
redk partners up with 8×8
8×8, Inc. a leading provider of global cloud communications and customer engagement solutions, has signed a strategic partnership between its UK subsidiary and redk. Which means that redk, as a CRM Transformation specialist, will be able to meet the increasing customer demand for CRM telephony within their clients. 8×8 is an excellent company who offers […]
11/08/2019