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Maria Dueñas |

Service Teams + AI Agents

Hideki E. Hashimura | August 6, 2024

5 Benefits of Salesforce Marketing Cloud’s AI Tools

• Marketing Cloud
• Digital Marketing Automation

George Cox | July 10, 2024

New Release: Ada’s AI Agent is Promoted to Email 

• Ada Gen AI
• Customer Service Excellence

George Cox | April 30, 2024

How to Build a Next-Gen, Immersive Customer Experience

• Zendesk Premier Partner
• Customer Service Excellence

Tom Jeanes | November 22, 2023

Salesforce and Generative AI: A Winning Combination for Sales and Service Teams

• Salesforce
• Digital Marketing Automation

Tom Jeanes | October 30, 2023

Using AI in the Customer Experience: Risks and Best Practices

• Intelligent Automation
• Digital Marketing Automation
• Customer Service Excellence