OUR INSIGHTS

Transformative thinking, provocative insights and competitive relevance.

Blog

Maria Dueñas | June 17, 2025

Service Teams + AI Agents

Transformación empresarial con IA, evento de redk en Madrid

Type of content

Blog

Hideki E. Hashimura | February 9, 2024

5 Reasons Front Office Staff Are Essential In Creating Better Customer Experiences in 2024

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  • Customer Service Excellence
Blog

George Cox | February 5, 2024

Three Pillars of CRM: Driving Growth and Customer Engagement

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  • Building a CRM Digital Framework
Blog

Tom Jeanes | January 25, 2024

Monday.com for Operations: How to Streamline Your Operations

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  • Monday.com
  • Building a CRM Digital Framework
Blog

Tom Jeanes | January 18, 2024

How Customer Data Platforms Help Shape Better Customer Experiences

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  • Salesforce
  • Customer Service Excellence
Blog

Tom Jeanes | January 5, 2024

How to Create a High Performance Marketing Team with monday.com

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  • Monday.com
  • Building a CRM Digital Framework
  • Digital Marketing Automation
Blog

Hideki E. Hashimura | December 20, 2023

Salesforce Implementation: How to Create a Successful CRM Strategy

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  • Salesforce
  • Building a CRM Digital Framework