OUR INSIGHTS

Transformative thinking, provocative insights and competitive relevance.

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Maria Dueñas | June 17, 2025

Service Teams + AI Agents

Transformación empresarial con IA, evento de redk en Madrid

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Blog

Berta Gálvez | June 15, 2021

Using Marketing Automation to Improve The Customer Experience

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  • Salesforce
  • Customer Service Excellence
Blog

Hideki E. Hashimura | May 26, 2021

Discover Your Organisation’s CRM Maturity

What-is-your-level-of-CRM-Maturity-tn
  • Salesforce
  • Building a CRM Digital Framework
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Hideki E. Hashimura |

CRM Deployment Best-Practices To Mitigate Risk

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  • Salesforce
  • Building a CRM Digital Framework
Blog

Hideki E. Hashimura |

5 CRM Trends Shaping Customer Engagement

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  • Zendesk Premier Partner
  • Building a CRM Digital Framework
Blog

Hideki E. Hashimura | May 25, 2021

Drive Customer Retention with Modern CRM Tech

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  • Salesforce
  • Building a CRM Digital Framework
Blog

Tim Gale | March 22, 2021

How CRM Tech Can Help Financial Services to Improve Sales Performance

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  • SugarCRM
  • Building a CRM Digital Framework
  • Financial Services