

Doing more business is all about two things: 1) How well you know your customer, and 2) How fast you are.
Customer insights – A complete view of the customer allows for meaningful indicators with
consolidated insights, enabling immediate action when the opportunity arises.
Automation – Automate new opportunities, upselling & cross selling, while empowering & freeing your salesforce for more meaningful interactions.
Efficiency – Streamline processes to optimise resources, reduce waste, & create a centralised data structure to drive efficiency & generate decision making insights.
Mobility – Business environments are always dynamic, & salespeople need up-to-the-minute actionable information.
“redk was able to understand the business constraints and the technical challenges.
They worked closely with our team to put together a solid roadmap to deliver short term, which has added up to a robust CRM solution overtime.”
Read the case studyGlobal Head of Commercial operations
The state, challenges, and best practices of CRM digital maturity
After the accelerated shift of customers towards digitalisation, there has been an irreversible change: the customer is now connected to the world, and by default to any company.
This study directly addresses the question: is it possible to transform CRM successfully and with minimal risk? It’s about using best practices alongside expert capabilities.