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Blog

Maria Dueñas | June 23, 2025

Rethinking the game: Fan Experience in the age of AI

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Blog

Hideki E. Hashimura | September 6, 2021

Your Rewards Program is Not Enough to Keep Customers Loyal

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  • Salesforce
  • Building a CRM Digital Framework
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Hideki E. Hashimura | August 23, 2021

People and Change Management: Cornerstones for CRM success

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  • Salesforce
  • Building a CRM Digital Framework
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Hideki E. Hashimura | August 2, 2021

How Conversational Messaging Improves Customer Experience

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  • Zendesk Premier Partner
  • Customer Service Excellence
Blog

Hideki E. Hashimura | July 23, 2021

Redesign Your Operational Model for Optimal Customer Experience

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  • Zendesk Premier Partner
  • Customer Service Excellence
Blog

Hideki E. Hashimura | July 19, 2021

Defining Metrics for CRM Success: Five Best Practices

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  • Salesforce
  • Building a CRM Digital Framework
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Hideki E. Hashimura | July 13, 2021

Using The Right Metrics For CRM Success

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  • Salesforce
  • Building a CRM Digital Framework