Become AI-Readyfor customer service

Join the London masterclass, watch the 3‑part Zendesk AI series, or benchmark your maturity with redk—so you can move from AI pilots to scalable service impact.

Book AI‑Readiness Workshop

In‑person
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LEARN WITH REDK

3-Part Zendesk AI OnDemand Series

A structured learning journey to master Zendesk AI from foundation to future-proofing.

Getting Started with Zendesk AI: Quick Wins for Smarter Support
Low-effort AI, real results: start transforming support without complex projects.
Watch On Demand
Autonomous Service: The Next Generation of AI capabilities in Zendesk
From assistance to action: how autonomous AI is reshaping customer service.
Watch On Demand
AI Agents – Zendesk intelligent assistants in action
A step-by-step guide to implementing AI and AI Agents in Zendesk
Watch On Demand

Hear From —
Businesses That Trusted redk

The Cotswold Company: Crafting Exceptional Customer Experiences in Retail

The Cotswold Company partnered with redk to transform customer care from a reactive function into a strategic business driver. By harnessing technology, data insights and leadership alignment, the company has enhanced customer journeys across all channels.

Read success story

activpayroll: Transforming CX in Global Payroll Operations

activpayroll partnered with redk to enhance their global customer query management, achieving greater visibility, consistency, and operational efficiency across more than 150 countries while maintaining the highest standards of data accuracy and customer service.

Read success story

How Fundación Juan XXIII redefined the employee experience

Together with redk, Fundación Juan XXIII evolved its internal request management into a more structured, traceable model focused on improving the employee experience.

Read success story
Trusted by leading brands

Why redk?

  • Award Winning Premier Partner
  • 400+ Zendesk projects delivered
  • 20+ years of CRM & CX expertise
From the very beginning, redk helped us define use cases, functional models, and the best way to implement processes. Their knowledge of Zendesk was unparalleled, and I cannot imagine the integration without their guidance.

Inma Costa
Executive at Consum