Unlock the Full Potential of Your Zendesk Platform. Optimise Your Investment, Maximise Your CX

You've invested in Zendesk. Now, let redk ensure you're getting the most out of it. Our Zendesk Health Check helps you pinpoint inefficiencies and discover hidden opportunities for growth.

get a free zendesk Health Check

Is Your Zendesk Performing at Its Peak?

A well-integrated and optimised Zendesk instance is a game-changer for customer service and operational efficiency. But even with a powerful tool like Zendesk, subtle inefficiencies, outdated configurations, or overlooked features can hinder your customer experience and operational flow. Our Zendesk Health Check service acts as your proactive solution.

What's Included in Your Health Check?

Our Zendesk-qualified business analysts conduct a thorough, full functional audit of your Zendesk instance, delivering:

What You'll Gain from a
Zendesk Health Check

Boosted Efficiency

Streamline workflows, reduce manual tasks, and get more done with fewer resources.

Enhanced Customer Experience

Deliver faster, more personalised support that delights your customers.

Cost Savings

Optimise resource allocation and reduce operational overhead by identifying and fixing inefficiencies.

Improved Data Quality & Security

Ensure your data is clean, accurate, and secure, laying a strong foundation for insights and compliance.

Actionable Insights

Receive a clear roadmap of recommendations tailored to your business, with concrete steps for improvement.

Future-Proof Your CX

Prepare your Zendesk for future growth and leverage emerging features, including AI capabilities.

Tangible Results:

400+ Success Stories

The redk Advantage:
‍Your Success Factor in AI Transformation

With 20 years of experience exclusively in CRM and Customer Experience, and over 400 Zendesk Suite Implementations under our belt, redk is uniquely positioned to help you extract maximum value from your Zendesk platform.

Hear From —
Businesses That Trusted redk

activpayroll: Transforming CX in Global Payroll Operations

activpayroll partnered with redk to enhance their global customer query management, achieving greater visibility, consistency, and operational efficiency across more than 150 countries while maintaining the highest standards of data accuracy and customer service.

Read success story

Unlock the Full Potential of Your Zendesk Platform. Optimise Your Investment, Maximise Your CX

Is Your Zendesk Performing at Its Peak?

What We Examine in Your Zendesk Health Check

What's Included in Your Health Check?

What You'll Gain from a
Zendesk Health Check

The redk Advantage:
‍Your Success Factor in AI Transformation

Hear From —
Businesses That Trusted redk

activpayroll: Transforming CX in Global Payroll Operations

activpayroll partnered with redk to enhance their global customer query management, achieving greater visibility, consistency, and operational efficiency across more than 150 countries while maintaining the highest standards of data accuracy and customer service.

Trusted by leading brands

Unlock the Full Potential of Your Zendesk Platform. Optimise Your Investment, Maximise Your CX

Is Your Zendesk Performing at Its Peak?

What We Examine in Your Zendesk Health Check

What's Included in Your Health Check?

What You'll Gain from aZendesk Health Check

The redk Advantage: ‍Your Success Factor in AI Transformation

Hear From —Businesses That Trusted redk

activpayroll: Transforming CX in Global Payroll Operations

activpayroll partnered with redk to enhance their global customer query management, achieving greater visibility, consistency, and operational efficiency across more than 150 countries while maintaining the highest standards of data accuracy and customer service.

Trusted by leading brands

Get in touch today

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What You'll Gain from a
Zendesk Health Check

The redk Advantage:
‍Your Success Factor in AI Transformation

Hear From —
Businesses That Trusted redk