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Beyond the Buzzwords: Advanced AI and the Future of Agentic Customer Service

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Monday.com
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The State of CRM: Navigating the AI-Enhanced Landscape

Shaked Hershkovitz & Hideki Hashimura
Zendesk
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CX & AI

Revolutionising the Fan Experience: A Deep Dive into Modern Supporter Operations

George Cox & Tom Jeanes
Zendesk
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Employee Experience

Revolutionising Employee Support: AI-Driven Service with Live Demo

George Cox & Tom Jeanes
Salesforce
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Service Teams + AI Agents: Agentforce Use Cases and Demo

Diego Santos & Tom Jeanes
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