Mindsay

An ROI-centric approach to chatbots, optimising productivity and delivering a higher quality CX

The era of Customer Service Automation

Mindsay’s leading Conversational AI platform allows businesses to provide better customer experiences.

From basic FAQs to complex transactions, the bot helps companies build their customer service automation strategy, allowing for maximum optimisation of customer interactions and lowest total cost of ownership.

Our Mindsay Implementation Services are designed to ensure rapid customer service transformation.

Mindsay + redk
Scalable Digital Transformation

An ROI-centric approach to chatbots will reduce costs, provide higher-quality service, and improve your agents’ productivity and user experience.

63% of costumers will leave a company after one poor experience. Two-thirds after a 2 minute wait for assistance

Our ample experience in the CX space and collaborative approach to projects ensures we have a deep understanding of your business challenges and how to solve them.

We provide in-depth customer service expertise and technology knowledge to help you build your automation digital roadmap to deliver impecable customer experiences.

Our work doesn’t end after your chatbot is live. We continue to work with you until we reach your maximum automation of customer interactions and lowest total cost of ownership.

Discover Mindsay in just 1 minute

Consumers want you to be available and ready.
When done right, they find chatbots quick, easy, fun and friendly.

“Trabajar con redk fue una experiencia de equipo. Su apoyo a lo largo del proyecto fue clave y nunca se sintió como trabajar con un contratista externo.

De hecho, siempre usaríamos “nosotros” en todas nuestras conversaciones, considerándolos como parte de nuestro equipo.”

Read the case study

Maribel Linares, Baleària

Project Manager, Partnership, Loyalty & CX

Balearia

Aplicación de capacidades omnicanal e innovación tecnológica dentro de una estrategia digital centrada en el cliente.

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I-Surance

Mejora de la experiencia del cliente con una estrategia cliente-céntrica de implementación de tecnología

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Ebook:

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