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Zendesk
CX & AI

How AI is reshaping Customer Service Operations

George Cox, Senior Consultant at redk
Data Strategy

How to Increase Marketing ROI with CRM Tech, AI & Client Data

Tom Laidlaw, Chief Product Officer at Frieze
Data Strategy

Maximising the Value of Customer Data with a Customer Data Platform

Hideki Hashimura, CRM & CX Strategist @ redk
CRM & AI

How to Meet Evolving Customer Expectations with Artificial Intelligence

Jamie Bergmann, Senior Manager, Customer Solutions at Ada
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