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AI Readiness: Navigating the Shift from Knowledge to Action in CX

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Zendesk
Live
Employee Experience

Transforming EX with AI for superior Customer Service

Orna Morris & Hideki Hashimura
Zendesk
Live
CX & AI

How AI is reshaping Customer Service Operations

George Cox, Senior Consultant at redk
Live
Data Strategy

How to Increase Marketing ROI with CRM Tech, AI & Client Data

Tom Laidlaw, Chief Product Officer at Frieze
Live
Data Strategy

Maximising the Value of Customer Data with a Customer Data Platform

Hideki Hashimura, CRM & CX Strategist @ redk
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