redkLive Podcast

Conversaciones con expertos en IA y CRM que te muestran cómo transformar tus operaciones, optimizar procesos y escalar tu negocio con confianza.

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CRM & AI

Making AI Work: Practical Insights for Business Leaders

Johanna Kolerski-Bezerra & Hideki Hashimura
Zendesk
CX & AI

The Cotswold Company: Building Trust and Driving Growth Through Customer Experience Excellence

Christian Trotter, Head of Customer Service - The Cotswold Company
Zendesk
Employee Experience

Transforming EX with AI for superior Customer Service

Orna Morris & Hideki Hashimura
Data Strategy

Maximising the Value of Customer Data with a Customer Data Platform

Hideki Hashimura, CRM & CX Strategist @ redk
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