Service Teams + AI Agents: Agentforce Use Cases and Demo

Product:

Salesforce

Category:

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Date:

April 29, 2025

Speakers:

Diego Santos & Tom Jeanes

Learn in our webinar how Agentforce streamlines workflows, automates responses, and enhances agent efficiency to provide seamless customer service interactions.

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Whether you're looking to optimise your current operations or explore innovative solutions, this session will provide valuable insights into leveraging Agentforce for maximum impact.

Introduction to Agentforce: Understanding its functionality and advantages
Use Cases for Customer Service
Collaborating with redk: Key considerations for implementing Agentforce
Agentforce DEMO
Q&A

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