Collaborative work tools: what they are and how they can help you

Topic:
CRM Transformation
Date:
July 18, 2022

"Effective collaboration is key to achieving high employee engagement" — Forbes.

Digital transformation, the transition to the cloud and new hybrid working models have given rise to a new generation of collaborative work tools that improve communication and increase efficiency. At redk, we are official Partners of monday.com, a comprehensive solution that enables organisations to build custom applications for any workflow. With an intuitive, highly visual design, it offers tools that adapt to the needs of each organisation simply and directly, with an immediate impact on productivity.

"Projects using monday.com are estimated to reduce unnecessary meeting time by up to 50%."

The features your teams need

While this category can include specific tools that address individual aspects of project management, the trend is towards comprehensive solutions that cover planning, automation, communication and workflow tracking at every stage. Most of these solutions offer the following core features:

Project managementTools for project planning, task assignment, resource allocation and workflow supervision. In monday Work Management, this functionality is especially well developed for project management teams and PMOs.

Concept mappingA collaborative working environment for sharing and developing ideas, which also allows clients or external collaborators to be included in the creative process.

Shared filesProject documents are hosted in the cloud or on a central platform, where project managers can define permissions and users can access files from any device in real time.

Seamless communicationBeyond chat, messaging and video call tools, there are options for in-panel project communication and automatic notifications. This capability is particularly valuable for production teams and IT teams that coordinate multiple requests and deliveries simultaneously.

Shared calendarWith all key project dates in one place and up-to-date information on task progress, shared calendars make it easier for team members to manage their time and for project leads to maintain oversight.

"For organisations, dispersed communication channels and unequal access to resources and opportunities can affect coordination, collaboration and effectiveness, ultimately impacting overall productivity and financial results." — Economist Impact.

Put your projects in the fast lane

The ultimate goal of these solutions is to improve efficiency, which translates into a general increase in productivity and revenue. Among their most significant specific benefits:

Time and resource savingsWith immediate communication tools, time spent in meetings and writing or reading emails is reduced, ensuring everyone involved stays up to date with the latest changes and updates. This is something marketing teams experience in a particularly noticeable way when centralising campaign management in monday.com.

Process automationWorkflow automation with monday eliminates many repetitive management and organisational tasks, freeing both project managers and team members to invest their time in work that is directly related to their role. HR teams are one of the departments that benefit most from this automation, particularly in onboarding, performance review and offboarding processes.

Improved communicationThese tools make collaboration significantly easier across teams and improve communication at every level — between team members and departments, but also with external collaborators and clients. For sales teams, this improvement in communication translates directly into shorter sales cycles and higher conversion rates.

Better oversightMore visual and intuitive platforms provide a clearer overview of the project, making it easier to understand progress, recognise the contribution of individual team members, identify strengths and weaknesses, and prevent bottlenecks from forming. This is one of the main reasons project management teams adopt monday Work Management as the central system of their PMO.

Greater employee satisfactionSolutions like monday.com help improve employee satisfaction and retention through smoother communication, the elimination of routine administrative tasks, and more accurate recognition of individual contributions.

Collaborative solutions for every type of organisation

Collaborative work solutions work for small businesses and large enterprises alike, for small co-located teams or larger groups spread across different locations. They improve communication and productivity across every department and sector:

  • Marketing teams: campaign management, editorial calendars and asset approval workflows
  • Sales teams: commercial pipeline, opportunity tracking and task automation
  • Production teams: coordination of deliverables, deadlines and resources
  • Project management and PMOs: portfolio visibility, risk management and executive reporting
  • IT teams: ticket management, incident handling and internal service requests
  • HR teams: recruitment, onboarding, development and employee offboarding

At redk, we are official Partners of monday.com, the leading collaborative work platform. If you want to manage your teams more efficiently and improve your productivity, get in touch with us so we can advise you on implementation, training, and the development of custom integrations and applications.

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