Elevate Your Salesforce Ecosystem with Expert Technical Support

Don’t let technical issues hold you back, our certified experts keep your entire Salesforce ecosystem running smoothly.

Your Salesforce Platform, Running at its Best

In today's fast-paced digital world, optimal performance across your entire Salesforce ecosystem is paramount. Your Salesforce solutions, including Sales Cloud, Service Cloud, Marketing Cloud, Agentforce, MuleSoft, Data Cloud, and Tableau, are at the heart of your business operations. Ensuring their seamless functionality is critical. We provide dedicated Product Technical Support Services, designed to empower your team and maximise your investment in these powerful platforms.

Our expert frontline support team, comprising certified IT engineers and consulting specialists, offers flexible and tailored support to enhance the efficiency and robustness of your Salesforce environment. From diagnosing intricate issues to applying software patches and resolving operational challenges, we ensure your Salesforce ecosystem functions flawlessly. Beyond problem-solving, we offer invaluable software advice to help you leverage the full potential of all your Salesforce services.

20 years of experience
and trusted by 300+ organisations like yours!

From the very beginning, redk helped us define use cases, functional models, and the best way to implement processes. Their knowledge of Zendesk was unparalleled, and I cannot imagine the integration without their guidance.

Inma Costa

Executive at Consum Cooperativa Valencia

Trusted by leading brands

What We Offer

Our services are crafted to integrate seamlessly with your operations, providing the proactive and reactive support necessary to keep your Salesforce environment running smoothly. With our deep expertise across the Salesforce ecosystem, we help you transform challenges into opportunities for growth and business success.

Corrective Support

Rapid diagnosis and resolution of any abnormal functionality or issues within your Salesforce platform, ensuring minimal disruption to your operations.

Feature Enhancements & Requests

Assistance with implementing new Salesforce features, configuring existing ones, and adapting the platform to meet your evolving business needs across all Salesforce services.

Expert Technical Consultation

Gain access to specialised knowledge for general queries, best practices, and strategic guidance to optimise your Salesforce setup and workflows.