Human + AI Customer Service with Zendesk AI

Agenda

Learn how to handle increased inquiries while maintaining superior service and discover practical applications of AI to streamline operations and improve customer satisfaction.

The Future of customer service

An interactive session exploring the transformative impact of AI and automation on customer service, from chatbots to generative AI, and the evolving role of human agents.

Industry specific use cases

Explore industry-specific applications of Zendesk AI, showcasing its impact across retail, logistics, education, and travel sectors.

Practical insights for implementation

Learn how to successfully implement Zendesk AI solutions through strategic partnerships with redk.

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