A working session for CX and Service Operations leaders.

Join a small group of CX leaders to:

Understand how AI (Copilot, AI Agents, QA, Voice) is being applied in real environments
Learn what’s working—and what isn’t
How to drive AI Adoption by human teams
Exchange ideas with leaders facing similar operational challenges

Agenda

16:30 - Arrival & networking‍
17:00 - Showcase Insights - What came out of Zendesk Showcase London (AI moving from experimentation → operations, Rise of AI agents, Copilot, QAautomation)
17:15 - Building AI-Readiness Foundations (15min) - What does it mean to be AI-Ready? Takeaway: Build Organisational AI-Readiness
17:30 - Interactive roundtable discussion (60min) - AI Reality Check, Operational Use Cases, What’s Next
18:30 - Open Discussion and Networking drinks

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Reserva tu sitio

Plazas limitadas para garantizar una experiencia cercana y de calidad.

¡Gracias por registrarte!

En breve recibirás un correo electrónico con la confirmación y todos los detalles del evento.

Testimonios

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