What you’ll learn
In under 45 minutes, this redk LIVE series shows how Zendesk AI can help B2B tech organisations scale support, improve customer experience and unlock new efficiencies. We focus on practical use cases you can apply in your own environment.
Design a scalable support model for high‑growth B2B tech, from onboarding to renewalDeploy AI agents and intelligent workflows to reduce ticket volume and handle complexity with the right expertsIntegrate Zendesk with your CRM, product and billing tools, so every interaction is driven by context and dataEpisode breakdown
- Quick wins + knowledge foundation
- AI agents, procedures + actions, end-to-end solutions
- Scaling, learning loops, and proactive account experience
Who is this for?
This OnDemand series is designed for B2B tech teams that want to scale support intelligently with Zendesk AI:
- Support and Customer Service leaders in SaaS / B2B tech
- Customer Success and Experience leaders
- Operations, RevOps and CX Ops teams
- CRM / Zendesk owners and digital transformation leads
Why redk & Zendesk
redk is a CX and CRM consulting specialist with deep Zendesk expertise. We help B2B tech companies design, implement and optimise Zendesk AI so it supports your growth strategy and integrates with your existing stack.
- 20+ years delivering CRM and CX projects for technology companies
- Proven Zendesk implementations across support, success and sales
- From strategy and design to integrations, training and optimisation
Watch the full series now, then book a short session with our consultants to see how Zendesk AI could support your own support, success and sales workflows.
