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Sales Operations Executive – London, UK

What will you do

We are looking for a motivated sales operations executive to join our sales team. The role will be performed on a hybrid model, mostly from home with 2-3 days/week at our Victoria office.
The sales operations executive should have strong interpersonal skills and will be responsible for supporting sales activities, communicating with customers, understanding their needs, and ensuring a smooth sales process.
You should be able to help the sales teams deliver operational tasks in order to meet sales targets.
To be successful as a sales operations executive you should be able to build rapport and achieve customer satisfaction. A top sales operations executive should also be very competitive, proactive, a good listener and a proficient user of sales tools and digital applications.

  • Participating in sales initiatives for the simpler product lines and owning a small sales target
  • Communicating with customers, participating in account management calls, and following up on operational tasks set by the senior team
  • Sales desk and finance administration tasks support for sales operations
  • Understanding customers’ needs and identifying opportunities
  • Answering potential customers’ questions and sending additional information
  • Keeping up with product and service information and updates
  • Creating and maintaining a database of current and potential customers
  • Explaining and demonstrating features of products and services
  • Staying informed about competing products and services

What do you need to have

  • Bachelors degree or equivalent certification or experience
  • Excellent grammar and application of written English
  • Proficiency in Microsoft Office (Excel and Power point)
  • Previous experience in an call center or a related sales support position preferred
  • Excellent communication skills, both verbal and written
  • Good organizational skills and the ability to multitask
  • Excellent phone and presentation skills
  • Exceptional customer service skills
  • Strong listening and sales skills
  • Desire and focus on achieving team targets

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